Customer Services - Anonymous employee the LEGO Group Employee Review

4.0
3 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people to work with, fun company, takes care of employees

Cons

Very hard to move out of customer service, should offer more pay

Explore other reviews about the LEGO Group

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company, fun teams to work with, very engaging with customers.

Cons

Structure of remote not enjoyable. Often thrown into situations in the begining you didn't have the answers to.

4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Great Coworkers and Supervisors Great benefits 50% off on discounts on sets

Cons

Overworked in the weekends and holidays there was many times where the store was understaffed and we needed more employees to work High School Mentality with some of the employee's people would have clique groups during work Going back to employees there was some employees that were very lazy and or incompetent and nothing was done about it

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