Rude managers and exploitation! - Sales Associate the LEGO Group Employee Review

1.0
27 July 2012
Recommend
CEO approval
Business outlook

Pros

Not very many! The possibility of making friends with co-workers.

Cons

Managers are rude, unhelpful, and condescending. They offer a very inflexible work schedule (I attempted to change my availability after acquiring a second job, but it was refused because the manager said that all shifts must be at least five hours in length, despite being told in the interview that the shifts would normally be about four hours). They pay low (minimum wage) but expect a lot. I was assigned tasks with extremely vague descriptions and the managers seemed annoyed and were rude when I asked them questions to clarify the instructions. They expected employees to figure everything out for themselves. They hire secret shoppers to evaluate employees performance, which is stressful! Very strict rules regarding employee appearance (i.e. They will not hire employees with facial piercings and/or unnatural colored hair. Employees are not allowed to wear any colored makeup or nail polish). The uniform policy is also very strict and they do not provide any compensation for the purchase of the specific uniform items that they require, such as all black shoes, a black belt (brown belts not allowed), and a black collared shirt. They do provide a bright yellow apron that is mandatory and looks stupid, not to mention irrelevant to the business.

Explore other reviews about the LEGO Group

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company, fun teams to work with, very engaging with customers.

Cons

Structure of remote not enjoyable. Often thrown into situations in the begining you didn't have the answers to.

4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Great Coworkers and Supervisors Great benefits 50% off on discounts on sets

Cons

Overworked in the weekends and holidays there was many times where the store was understaffed and we needed more employees to work High School Mentality with some of the employee's people would have clique groups during work Going back to employees there was some employees that were very lazy and or incompetent and nothing was done about it

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