Not employed yet - Customer Service Representative the LEGO Group Employee Review

4.0
30 June 2021
Recommend
CEO approval
Business outlook

Pros

Benefits and bonuses such as being part of Lego’s global bonus scheme, holiday paid, free fitness and financial support for public transport in Berlin.

Cons

Low base salary despite the bonuses.

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the LEGO Group Response
4y
Thank you for the review regarding the pay and benefits. We look forward to welcoming you into the LEGO Group and hope you enjoy your onboarding process :)

Explore other reviews about the LEGO Group

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company, fun teams to work with, very engaging with customers.

Cons

Structure of remote not enjoyable. Often thrown into situations in the begining you didn't have the answers to.

4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Great Coworkers and Supervisors Great benefits 50% off on discounts on sets

Cons

Overworked in the weekends and holidays there was many times where the store was understaffed and we needed more employees to work High School Mentality with some of the employee's people would have clique groups during work Going back to employees there was some employees that were very lazy and or incompetent and nothing was done about it

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