Good bank; not so good with their Twin Cities employees - Anonymous employee think Bank Employee Review

2.0
2 Aug 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good rates for bank customers. Bank has avoided all the associated fees that the Big Banks are sticking their clients with. Does offer insurance, financial advising and mortgages but doesn't do a great job of advertising that fact.

Cons

Bank has extremely high employee turnover in the Twin Cities market! They seemed to have fired multiple branch managers, several bankers, a couple of mortgage guys, the financial advisor fellow and quite a few tellers have either left or quit. Most of these people seemed good at their jobs so I dont know why the Bank would make them all "disappear" overnight.

Explore other reviews about think Bank

5.0
8 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Good team, powerful leadership, and opportunity to move up

Cons

Working every other weekend or every weekend.

3.0
26 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Pros: Market-Leading Consumer and Startup Business Support From a client perspective, this bank is exceptional. The consumer banking suite is seamless, and it is arguably one of the best environments for early-stage entrepreneurs. For small business owners just starting out, the bank offers low-barrier entry points and intuitive digital tools that make managing initial cash flow simple. As long as a business doesn’t require complex medium-to-large scale commercial lending or sophisticated credit facilities, this bank is a perfect partner for their growth journey. Great place for those looking to get into banking to start their career, but don't plan to stay too long term.

Cons

Cons: Competitive Pay, but Culture Erosion On the employee side, the compensation is highly competitive. The bank pays well above industry averages and offers a robust benefits package that looks great on paper. However, there is a growing disconnect between leadership and the workforce. While the "hard" benefits (salary, 401k, PTO) are strong, the company has largely forgotten about the "human" element of employment. The focus has shifted heavily toward metrics even though they claim to not be a bank where sales are important, leaving little room for professional development, especially once you hit a certain point of job role within the bank, or the flexibility required in a modern workplace. It feels as though the bank believes high salaries are a substitute for a supportive culture and meaningful employee engagement.

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