Fulfilling work and nice company culture, unclear communication and strategy from upper management - Anonymous employee trivago Employee Review

4.0
11 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Fulfilling work, clear how you fit in to the bigger picture - 2-way feedback culture, management take your ideas into account

Cons

- Poor communication from management on long-term company direction, with significant deviations happening every couple of quarters - Uncertain job stability in many roles relating to non-core-product activities, with multiple waves of layoffs happening in the last year and a half alone

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trivago Response
3y
Hello! Thank you for leaving us a review and it’s great to know that you find purpose and fulfilment in your work. We also see that you appreciate our feedback culture and it can only get better, with our recent activation of quarterly performance chats documentation. :) This helps us take feedback into account and ensure alignment between our talents and their leads. We’ve always been quick to react to external market changes and demands and as you can imagine, the travel industry has been through several disruptive changes over the past few years. Due to this, we’ve had to become masters of adapting, and this hasn’t been the easiest thing for our leadership team to communicate. We however acknowledge the room for improvement and will continue to put more effort in transparently communicating the company strategy and challenges. NB: For transparency, the review mentions ‘multiple waves of layoffs…’, but only a small percentage of our workforce was directly affected by the 2022 strategy review and the other once-off layoff we had was during the Covid-19 pandemic.

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5.0
10 Feb 2025
Recommend
CEO approval
Business outlook

Pros

- Visibility - Team Work - Work life balance

Cons

None that I can think of

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trivago Response
1y
Thank you for your feedback! We’re thrilled to hear that you had a positive experience at trivago. It’s great to know that you appreciated the visibility of your work, collaboration with colleagues, and ample opportunities to maintain work-life balance. We strive to create an environment where our employees can thrive, and it’s gratifying to hear that these aspects made a difference for you. Thank you for being part of our team and for recommending trivago as a place to work. We wish you all the best in your future endeavors!
3.0
2 June 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- free beer, cereals, milk, coffee and other small stuff - team events where you see your managers get drunk - one trip once a year where the whole company gets drunk - average age 25

Cons

- all the above benefits mean less salary for people while trivago pays less taxes - very inexperience middle managers that treat people like monkey - no way to move up because of older employees and flat hierarchy

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