I wish I had known earlier - Email Marketing Specialist way.com Employee Review

1.0
15 Dec 2025
Recommend
CEO approval
Business outlook

Pros

I received a higher appraisal every year. I learned how to protect my numbers, manage optics, and survive performance cycles. Those techniques helped me grow financially, even when the work environment did not.

Cons

The pressure is constant. Every day feels like a test of how much I will not cry in public rather than my skill. I go home and cry most evenings, but I never show it at work. I cry when I come to work (got in an accident because of that), I cry when I swipe in for work, I cry when I go for smoke break, I cry when I drive back and I cry myself to sleep. My team brings in new business, especially for airport parking. We build the funnels, run the campaigns, and deliver the numbers. The credit almost always goes elsewhere. Recognition rarely travels back to the people doing the actual work. Every quarter, new leadership appears. They come in to rule, not to listen. One hire stands out. Someone with no understanding of marketing, yet most of his time is spent teaching me how to do marketing. There are moments when the new marketing leader explains email marketing, and I sit there crying silently. I am actually crying as I write this.

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way.com Response
5mo
Thank you for sharing your perspective so candidly. It’s clear that your experience carried significant emotional weight, and we don’t take feedback like this lightly. We’re glad to hear that your work was recognised through consistent appraisals and that you developed skills that supported your growth. At the same time, feeling unseen, unsupported, or under sustained pressure is not an experience we want for anyone. Recognition, clarity of ownership, and respectful engagement matter, and we continue to work on strengthening these across teams. We believe real change happens when concerns are raised with context through the appropriate internal channels, allowing issues to be understood fully, addressed fairly, and supported with the right leadership intervention or coaching. This also helps ensure challenges are solved constructively rather than carried alone. Please do reach out to the HR team. We appreciate you sharing your story and wish you the very best moving forward. Way HR Team

Explore other reviews about way.com

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Good company nice oppurtunies here

Cons

nothing really . all good here

1
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way.com Response
18h
Thank you for taking the time to share your experience. We're delighted to hear that you've had a positive journey with Way and have found the opportunities here meaningful. It's encouraging to know that your experience over the past few years has been a positive one. We truly appreciate your contributions and thank you for your recommendation. Wishing you continued success and growth. Way HR Team
1.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

You work from home and it’s 100% remote

Cons

This is by far the most toxic work environment I have ever experienced. Communication is absolutely terrible, and management thrives on micromanaging instead of actually supporting employees. There is zero respect for boundaries, availability, or basic professionalism. Target managers retaliate when you don’t bend over backward to accommodate unreasonable demands. If you say you can’t work a specific day, instead of respecting that, they guilt-trip you and make insulting assumptions like “I don’t think you’re busy those days, you just don’t want to work.” That is not only unprofessional, it’s disrespectful and demoralizing. Leadership creates a hostile atmosphere where employees feel pressured, undervalued, and constantly watched. Instead of solving problems, they blame workers and create unnecessary tension. There is no accountability at the management level, only favoritism and power-tripping. If you value your mental health, work-life balance, and basic human respect, I would strongly suggest avoiding this place. No job is worth being treated like this. Not to mention I’m the hurricane parking the director said that during a hurricane the Florida team would have to be in the parking lot even if officer state they have to move we have to tell the officers we have permission to be there mid hurricane and in the meeting some of the team memebers were looking forward for a hurricane to happen

4
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way.com Response
5mo
Thank you for taking the time to share such detailed feedback. We’re sorry to hear that your experience felt this distressing, and we recognise how strongly workplace interactions and communication can impact one’s sense of well-being. Respect, professionalism, personal boundaries, and psychological safety are principles we expect across the organisation. Feedback suggesting otherwise is taken seriously, and we do not condone retaliation, intimidation, or disrespectful behaviour in any form. At the same time, we believe that real and lasting change happens when concerns are brought forward with context, allowing all perspectives to be understood and clarified fairly. This helps address issues constructively, prevents misunderstandings, and ensures situations are not viewed in isolation or taken out of context. We encourage concerns to be raised through the appropriate internal channels, where they can be reviewed confidentially, discussed thoughtfully, and addressed with the right support, coaching, or corrective action where required. This process also enables accountability at the right levels. Please do reach out to the HR team for support. We appreciate you sharing your perspective and wish you the very best moving forward. Way HR Team
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