Tread lighly - butter tends to make a mess - Tech Support Agent xneelo Employee Review

2.0
23 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Work from home is available, competitive salary and all equipment supplied. Paid training, intellectual colleagues, potential for gift cards, company merchandise (travel mug, maybe a jacket, notepads) and other buttery things. Live and learn environment.

Cons

Performance is opinion based, with no clear criteria making progress easy to deny (backdating is used). Unethical format of employment termination (intimidation is used). Working documentation is scattered over multiple platforms. Generally fake environment, overworked and a lot of grey areas (contradictions about pretty much everything) which may result in stress and frustration. Daily buttering is applied. HIGH STAFF TURNOVER!!!!

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5.0
10 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Complex infrastructure including data centres. Ability to try everything. Work-life balance.

Cons

Generally slow decision making process

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xneelo Response
1y
Thank you for sharing your feedback and for your long-term commitment to the team. We appreciate your insights and are always looking for ways to grow and improve.
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