14 Jan 2021
Employment Screening Resources Response
5yThank you for sharing your feedback about your experience working at ESR. Feedback from current and prior employees is important, so I would like to respond to yours.
To you and current team members who might be reading this, we take concerns regarding favoritism and nepotism seriously in that the presence of those things could impact the trust and the feeling of safety in our culture. ESR has comprehensive policies pertaining to how it allows family members to work together at ESR and closely follows them.
Policies that employees can use in handling this or other concerns that develop are covered in ESR’s employee handbook, in annual training and through an “anonymous reporting of concerns process” available to all employees. I wish you would have taken advantage of these procedures before you left ESR. I know people who have used them have felt heard and often gained insight that helped them feel valued or navigate relevant next steps regarding their situation.
It is hard to understand what about your compensation or overtime was a detractor to you. We did not reduce your pay once we agreed on what your compensation would be and we did explain prior to hire that overtime would be required at times. With an economy and client volume that have been hard to plan for in COVID19 times, overtime was definitely needed in recent months. It seemed prudent for the welfare of current employees that we supported overtime work versus hiring extra staff we might quickly not need. We have very much appreciated the extra effort our entire team has contributed and know that some have appreciated the opportunity to earn extra income in trying times.