Endpoint Clinical Reviews

2.9

25% would recommend to a friend

(163 total reviews)

Nagaraja Srivatsan

Not enough data to show CEO approval

35% positive business outlook

Endpoint Clinical has an employee rating of 2.9 out of 5 stars, based on 163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Endpoint Clinical employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

163 reviews
1.0
8 May 2020

Awful

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

About the only thing good about this place, is they tend to be flexible when it comes to work from home opportunities.

Cons

Awful, discriminatory, rude, pretentious, unprofessional, and cliquey environment. This company should be shut-down for the way manager's and employee's treat other employee's/colleagues. It amazes me how this company has the audacity to throw untrained and new employees into client engagements, when they don't even understand how to answer client questions. It is extremely unprofessional; Many of their clients have observed this, and are on the verge of leaving them as IRT providers. They do not provide training, oppress and speak rudely to their direct reports. This company was the closest thing to the first day of middle-school/high-school, I've ever witnessed. Be warned if it takes you time to ramp-up, if you tend to be a slower-learner/not experienced in the health sciences/IRT industry, or if you're a nice person who likes to reach out to colleagues and ask questions. Colleagues will treat you rudely if you ask questions, and for such a niche/specialized industry, you would think this would incentivize/motivate the company to offer more training, and that co-workers would be more approachable, since much of this information is not searchable or available online. They also bait-and-switch their employee's during interviews/the on boarding process, where they will make it seem like you will receive training resources, and tell you that you'll "start shadowing someone soon", or that training will be provided in another format, but you'll be abandoned within the first couple months and then scrutinized for your low performance shortly thereafter. I'd advise folks to steer clear away from this company for the health and longevity of your career. Extremely cliquey environment where you're scanned and assessed on your coolness/social-belonging vibe within the first few days of employment, and if you don't fit this archetype, you'll be treated awfully, spoken to rudely, or ignored at the very least. Their HR department also likely breaks many labor laws and is run extremely unprofessionally. This place advertises all over job-boards; There is an extremely high turn-over despite what upper-management likes to portray. This was one of the few places I've worked in my career where they make it very clear at the beginning of your tenure that they "expect" you to work on weekends. Extreme workloads, high-stress, and awful high-school like cliques. People will avoid you in the break-room and talk bad behind your back, if they don't like you or word has come out about your performance. Very gossipy place where your direct managers will actually speak bad about you to other people. As with other corporate environments, people here only care about their paychecks and livelihood, so even if other managers notice you being oppressed, they won't speak up or agree with you, and will immediately agree with your direct manager's assessment of you. Discriminatory co-workers/colleagues who also assess your background, and treat you like you're lower than them. I'd advise 99.9% of people to steer clear away from this company (You'll thank me later) unless you're unable at all to put food on your table, and even in that case, if you get the slightest indication during your interview here that you don't totally vibe with your manager, I'd say surviving off of water for the next few months is the better choice. As a final note, the technology this company works on (IRT) is extremely niche' and specialized, and does not transfer over to other jobs/career paths very well at all. Just Google "IRT" on any job-board, and see how many jobs come up. Stay far away from this place. It won't be long before this company tanks or it has to take some of these employee complaints into account.

1.0
1 Apr 2020
Recommend
CEO approval
Business outlook

Pros

There is an entire kitchen full of free snacks and beverages. You pretty much don't have to go grocery shopping. They also cater a lot of meals. Socializing with colleagues is encouraged (but be wary of gossip).

Cons

Management is very poor. When you reach out, they tell you they have your back and act thoughtful by asking for examples on how they can help you, but when it comes to actually doing something, they're nowhere to be found. They put their clients before their employees, and allow clients to speak awfully and rudely to their employees. Leaders don't manage their teams at all, so don't look for any type of guidance or support. They promote ill equipped employees to team lead roles because they're too lazy and inept to run the department themselves. They do not foster a place for sharing ideas or collaborating. In fact, they directly and indirectly foster a hostile work environment. Instead they create silos and expect you to work 60+ hours per week. Favoritism is for the folks they have worked with since the company has began, and if they don't like you, you don't exist. HR is completely useless when you reach out to them for support. Half of the HR team doesn't know how to handle basic HR tasks. HR knows it is a hostile work environment and their managers are absolutely awful, but they do nothing about it. Pretty sure they've broken some labor laws. Also, there are absolutely no boundaries between managers and direct reports. They do inappropriate things together, and you can believe that they're gossiping about you as well. Never felt safe while I was there: either I was fearful a team member was going to be rude and call us dumb, perform with no training and get in trouble for making a mistake, a client was going to yell at me. Basically, they set you up to fail.

1.0
14 Feb 2020
Recommend
CEO approval
Business outlook

Pros

- The pay was above industry standard for where I live - 100% remote was awesome (make sure you're the kind of person who can handle it) - Generous with giving adequate equipment to work with

Cons

- Felt like a bait-and-switch. The interview was 80% C# and object-oriented code questions, about 10% T-SQL, and about 10% random abstract interview questions they got from a quick google search a few minutes before the interview. Some of the "think outside the box" questions felt completely irrelevant and my answers didn't matter. When I actually got the job, however, it was 95% T-SQL and the 5% of C# was pretty janky. - Training was an absolute joke. It was all powerpoint slides that felt relevant to a point. They kept trading off who was reading out these powerpoints to me, and while some people clearly cared and had interesting insight, the majority of the people in charge of training me clearly couldn't have given less of a crap. And then halfway through my training, the person in charge of onboarding me got called away for another project, and my training just abruptly ended. They threw me onto a project with none of the knowledge I needed and failed to tell anyone that my training wasn't actually complete. I ended up bugging the patience out of my two managers about stupid questions that should've been covered in training, they were absolutely fed up until I made an off-hand comment about my training never getting finished, and THAT was how they found out. - Absolutely no support whatsoever. My manager was changed three times in a VERY short timespan. The third manager wanted nothing to do with their employees and instead gave me names of other people to go to with my questions. The other people kept bouncing me around, completely unwilling to help in any small way, just constantly shrugging me off and putting the burden of me onto another person. By the end, not only was I completely unsure about exactly WHO I was supposed to report to/ask questions, but was actually not getting answers from anyone whatsoever. Do you want documentation? Good luck. Everything is documented as SOP word files, but you will never be able to track anything down, and when you do, it's so hastily thrown together that it might as well be meaningless gibberish. - The infrastructure is an absolute joke. The version management is basically non-existent, there are very few safeguards in check for people rolling back each others changes which lead to a lot of issues even in the short time I worked there. There are differing procedures based on which version of the software you're working on, and none of the procedures make any sense. They'll promise you're only going to work on the newer easier-to-work-with versions, but alas, this isn't true. Their ticket tracking system is so barely functional that by the end I was longing for my JIRA days, and JIRA leaves a lot to be desired at times too. And all this is dwarfed by the fact that they promise you they're remote friendly, but they have absolutely nothing to support it. Every man is an island at endpoint Clinical. You will hear from nobody about anything at all. They use Skype and absolutely nothing else to connect employees, there are no virtual team meetings, no check-ins, no collaboration whatsoever. It's an ancient waterfall mess, and much like my days working for the government, the one thing I kept hearing was "we're switching to X new technology at the end of the year so that Y job is easier." It never happened. It will never happen. I felt alone, I felt unsupported, I felt cast aside, I felt lost. I've been in the business a long time, and no company has ever made me feel so meaningless as endpoint Clinical.

Viewing 1 - 3 of 163 Reviews

Glassdoor has 178 Endpoint Clinical reviews submitted anonymously by Endpoint Clinical employees. Read employee reviews and ratings on Glassdoor to decide if Endpoint Clinical is right for you.