Engage Reviews

3.5

47% would recommend to a friend

(9 total reviews)
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Nick Schaper

66% approve of CEO

57% positive business outlook

Reviews by job title

9 reviews
1.0
21 May 2021

Standard DC Agency - Overwork, stress, burnout

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You'll get to learn the DC lifestyle. You'll get a project here and there that will look good on a resume. When the office is open, your typical snack/drink perks exist (but nothing worthwhile for remoters or covid times)

Cons

Engage is a typical DC-style digital agency. You should know what that means before you interview. If you’re not a fit for that lifestyle, you won’t be happy at Engage. The DC agency lifestyle: work hard, do over time, use your PTO to recover from burnout, repeat. Profit over quality. Perception over reality. A peek into 2020: multiple employees stress-cried on calls and outside of work. I’m a grown adult and I cried more than once on weekends. Real physical health problems from year-long overtime and high stress. During crunch periods, employees working through weekends was an expectation. You’d get guilted if you didn’t. To my complete shock, I was once put on the schedule to work after waking up from a 24 hour work day. Another time I asked for a Sunday off and had to explain why I needed it.. I had worked 10 days straight at that point. Engage rates low on moral value and integrity. Client perception is more important than honesty (I won’t document specifics here, use your imagination). My annual review was months late and paid a 0% raise. I’ve had multiple promises of a raise but the goal post always got moved farther away. Anything of value needs to get put into writing. Culture at Engage is rife in politics and distrust. Higher level staff push their preferred narrative and blame others in various ways. It’s not uncommon to see someone create multiple 1 on 1 meetings so they can set a narrative and blame someone, instead of having a group meeting. I’ve been directly thanked for my work and had the person admit self fault, just to hear from leadership a completely different story was told to them and I was thrown under the bus. “Well X told me Y so I don't know what you're talking about” is a phrase I heard too often.. It's just not a fun environment. The leadership team doesn’t reliably interact with the company. One of the two partners the team is afraid to interact with, and I’ve never had a real conversation with. The second partner often operates in chaos: having an excuse for being late with no notice or not making good on a promise. Our meetings I took as suggestions only. The reason I’m posting this is because I fear someone not a fit for this environment signs on and becomes morbidly depressed like I did. I will leave you with inspiration: companies exist that will value your time. Even if you are in a difficult spot financially, hold out as long as you can to find a place where you feel valued, where you call your coworkers and manager great friends. I learned so much at Engage, lessons I could never learn elsewhere, but many were lessons on what not to do and how to set boundaries.

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Engage Response
5y
We deeply regret any situation that leads to a team member exiting with anything other than a lasting, constructive relationship. We pride ourselves on the attachment and respect we have with our current and former staff. That is why many of our team have been with Engage for 5+ years, and why those that have gone on to new opportunities continue to partner with us in their new roles. Unfortunately, no matter how hard we work for it, there will naturally be times when Engage is not a good fit for some. The culture and values that have been developed in close partnership with every member of our team require a high degree of accountability for everyone, including and especially our leadership, and we have a low tolerance for toxic attitudes and other behaviors that undermine our values and mission. Constructive, respectful criticism is critical to the success that’s allowed us to grow the company and work with the world’s top innovators and brands since 2007. That openness includes systems that are set up to allow every team member to bring their concerns to management or HR in a way they’re comfortable with. We wish you, and all of our current and former colleagues, all the success and happiness they deserve - whether that is with us at Engage or elsewhere.
3.0
5 Apr 2021
Recommend
CEO approval
Business outlook

Pros

The coworkers and team feel is the best thing about his place. The culture is made by those in those offices. The clients can be really fun and you can learn if you are willing to put in the work.

Cons

Benefits are okay. Nothing spectacular. Management gets focused on the wrong things and doesn't want to teach you. No mentorship opportunities. They play favorites. They are not great at complimenting staff or celebrating the little wins. Management makes you feel like you need to play desk jockey. They value those who are in their desks the longest but don't compensate for it.

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