Does Enshored pay their employees well?

According to anonymously submitted Glassdoor reviews, Enshored employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Enshored. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Enshored?

68% of Enshored employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Enshored 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Enshored?

Content Moderator (69) , Customer Service Representative (13) , Customer Service Representative (CSR) (12) , Social Media Content Moderator (8) , Team Leader (7) , Operations Manager (4) , Quality Analyst (4) , Business Travel Consultant (3) , Human Resources (3) , Recruitment Specialist (3) , Team Manager (3) , Acting Team Leader (2) , Customer Service Team Manager (2) , Data Specialist (2) , Human Resources Assistant (2)

What are the pros of working at Enshored according to real employee reviews?

"friendly work environment and good management" ((in 7 reviews)); "Friendly people in the company." ((in 6 reviews)); "Good benefits" ((in 6 reviews)); "free meal and drinks everyday" ((in 6 reviews)); "Has a positive culture." ((in 6 reviews))

What are the cons of working at Enshored according to real employee reviews?

"Low salary and not fair for those who spent more years working here." ((in 28 reviews)); "no salary increase managements don't listen to what the agents says.. it's all the talk." ((in 6 reviews)); "Good managers and officers that have been with this company for years all left because of his dictatorial style." ((in 3 reviews))

Skip to content Skip to footer

Notifications

Enshored

Enshored Reviews

3.6

68% would recommend to a friend

(209 total reviews)

Ian Jackson and Laura Toner

80% approve of CEO

63% positive business outlook

Ratings by category

3.8

Career opportunities

3.7

Diversity and inclusion

3.6

Work/Life balance

3.5

Culture and values

3.5

Senior management

3.4

Compensation and benefits

Enshored has an employee rating of 3.6 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Enshored employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

209 reviews

1.0

15 Nov 2021

Poor Management

Operations

Recommend

CEO approval

Business outlook

Pros

Trying to think of anything positive but working here is really hell. Support of my colleagues is the only redeeming factor of my work life here.

Cons

Just like what is being said here, the COO of Enshored is one of the worst type of leader you will ever meet in the workplace. He is like an obsessive narcissistic individual. He thrives seeing other people miserable and making one feel stupid. He is loves putting people down for him to go up. I sometimes wonder how the CEO falls for his scam. He has his way to make the workplace so undesirable. One piece of advise to applicants, go to other better BPOs. Dont waste you time here. The CEO believes no one except the COO.

2.0

18 Nov 2019

An okay company.

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Good working environment. Not that bad, but not that great. Decent salary.

Cons

This is the only call center company that I know that has no sleeping quarters, to think that they have employees who's on the night shift. Most of the employees have responsibilities outside work during the day and letting them take a quick nap during their breaks is a luxury for them. Free coffee should also be considered as this will help improve employee's performance at work. The pantry has no concessionaire and it's too small, only sits 15 people for an office that holds approximately 200 employees. Improve work stations, computers, and apply dual-monitors.

1.0

31 Mar 2022

Not worth to take a risk

Operations manager

Recommend

CEO approval

Business outlook

Pros

No pros. Had a promising start but faltered because of poor decision making which is why this BPO never really progressed

Cons

Not worth it to work in this BPO company. If you care about your sanity don’t go here. No need to mention things. Just try to scroll and read up some reviews to get a glimpse of what kind of company this is.

Viewing 1 - 3 of 209 Reviews

Jobs at Enshored

Hybrid | Customer Service Specialist - German Speaking

Lisbon

View job

Hybrid | Tier 1 Technical Support Specialist - Dutch Speaking

Lisbon

View job