Does Entain pay their employees well?

According to anonymously submitted Glassdoor reviews, Entain employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Entain. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Entain?

67% of Entain employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Entain 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Entain?

Customer Service Manager (CSM) (188) , Customer Service Manager (132) , Customer Service Representative (56) , Customer Service (40) , Manager (31) , Analyst (27) , Product Manager (23) , Customer Success Manager (CSM) (21) , Marketplace Manager (21) , AML Analyst (20) , CSM (17) , Project Manager (17) , Risk Analyst (16) , Shop Manager (16) , Customer Service Associate (13)

What are the pros of working at Entain according to real employee reviews?

"Great people ad they are pretty good at social events" ((in 101 reviews)); "My colleagues are great to be around and make me feel like part of a family." ((in 72 reviews)); "The benefits were good if I had have stayed long enough" ((in 55 reviews)); "My team were great to work with." ((in 47 reviews)); "Work life balance is good" ((in 37 reviews))

What are the cons of working at Entain according to real employee reviews?

"Management was poor and mismanaged" ((in 76 reviews)); "Long hours and not flexible" ((in 70 reviews)); "Low pay HR makes mistakes with your salary almost every month Understaffed and no one cares" ((in 63 reviews)); "Low salary compared to other brands" ((in 61 reviews)); "Those who are deserving to be promoted are not being promoted because those effin team managers are worst!" ((in 35 reviews))

What are employees saying about Entain redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Entain redundancy and their outlook for job security at Entain in 2026.

Entain Reviews

3.7

67% would recommend to a friend

(1,829 total reviews)

Stella David

76% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.7

Work/Life balance

3.6

Compensation and benefits

3.5

Culture and values

3.2

Senior management

3.2

Career opportunities

Entain has an employee rating of 3.7 out of 5 stars, based on 1,829 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Entain employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

2K reviews

1.0

20 June 2024

Management lacks strategy, sudden redundancies

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Free coffee, 9 day fortnight, bright people in tech to work with.

Cons

Has average pay for tech jobs. Very political. Redudancies happen suddenly at Entain. They call a meeting suddenly to "announce" to that you or a group that has been made redundant. Your immediate managers have no clue about this apparently. They make redundant anyone from an engineer, team lead, manager, delivery leads, product managers, etc. Within a few hours you'll lose all access to the network. You are cut off from communicating with anyone after that. At least have the decency for to allow people to chat and say goodbye on Slack before they return their laptops. I loved what I did at Entain. I worked like a dog across different teams to deliver to stupid deadlines in tech. Never received any negative feedback. So this was a shock to me, my managers and whoever was left in my teams.

2.0

21 Aug 2024

Boys club + at the end of the day it's gambling.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Huge salaries. 9 day fortnight. Yearly bonuses. Giveaways in december. Xmas parties.

Cons

Boys club. High churn. Little to no diversity. Apart from HR, leadership is made up of a tight-knit group of friends who started the business back in the 2000s. You can either become a slave to their unrealistic expectations or get the boot. The benefits are there to keep you distracted from the reality that you're working in gambling. CEO is a money hungry tyrant who has to report profits to the wider UK organisation no matter what. Not so long ago the brother/nephew of the CEO was the COO, but luckily left the company. Alas - his uninformed opinions caused enough damage that everyone there at the time will forever remember this rich white guy trying to outsmart engineers with decades of experience. Expect high pressure, sudden changes of focus, layoffs, and a complete disregard for people who value quality over quantity in their roles.

3.0

8 June 2024

Good Perks, Bad culture

Backend developer

Recommend

CEO approval

Business outlook

Pros

- 9 days fortnight - Free coffee

Cons

- Some individuals can be openly toxic without any repercussions. This can lead to general mistrust and passive aggressiveness. - Average pay or slightly over. This is a con because given the industry you would definitely expect above average pay. - A lot of silos. - Managers aren't getting the support to be good managers. - Several recent rounds of redundancy. - Lack of trust towards developers. - General chaos surrounding the development cycle, nobody knows exactly what they are responsible for. Too many tech stacks.

Viewing 1 - 3 of 1,829 Reviews

Jobs at Entain

Technical Lead - Angular / AI

Jersey City, NJ

·

USD 173K - USD 208K /yr

(Employer provided)

View job

Entain

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Management lacks strategy, sudden redundancies

Boys club + at the end of the day it's gambling.

Good Perks, Bad culture

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