Because the company is still developing its internal processes and procedures, there's alot of trial and error, things that just plain don't make sense and aren't user friendly, and frustrating redundancies right now as things get ironed out. So far there also seems to not be any incentives in place such as annual raises or performance bonuses. Also, on the flip side, because it is remote, it's hard to make work friends and the job can feel lonely with everyone spaced so far out. And sometimes you do have to work more than 40 to ensure clients' or compliance needs are met. And the insurance is too expensive and not great coverage for what you pay.