Erie Home Reviews

3.5

61% would recommend to a friend

(956 total reviews)
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Jenilee Common

70% approve of CEO

61% positive business outlook

Erie Home has an employee rating of 3.5 out of 5 stars, based on 956 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Erie Home employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

956 reviews
2.0
2 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Not cooped up in an office all day. The work is enjoyable aside of the issues discussed below.

Cons

50k miles on your own vehicle, no deductions(W2), No regular gas or mileage reimbursement. You will not know your schedule for the day until 11am everyday and the 1st appointment will be at 1, 3, 5, or 7pm usually, good luck planning your week. 10-12 hour days, many of which you will not have earned a thing but will have spent gas money and bought food. They claim when you interview that you will demo half, sell half, and half of those sold will stick. My experience and the experience of those I talked to whom I worked with was that all of those numbers are less than that. At times, significantly lower. Less than half expected over the entire winter months. Promises of 100k+ but with 4-500 a month in fuel, wear and tear, taxes and horrible numbers in the winter coupled with price gouging and charging 1.5-2 times the competition, this boils down to more like a 50k a year job after all is said and done. Management are experts at diversion, manipulation, and at selling ideas that have no real value. They take that management practice and apply it to a sales process that sells the sizzle. Customers could buy similar/same product for much less elsewhere. You are expected to one-call-close each lead that you demo and you are expected to demo half of the leads regardless of if they are any good or not. The promise is that half of the sales will stick and you will make 100k+. But less than half stuck because I was demoing one bad lead after another with customers that can't afford a roof at all really much less a roof at 1.5-2 times the competition. The second they slept on it it was a cancel as they thought about their ability to pay or otherwise credit was rejected. Many others were lost to cancellation due to shop around after the sale. Erie will blame you for you this and pay you zero commission for it. 4-6 hours invested for a loss of gas money and time you'll never get back and 10's of thousands of dollars in lost commission over a year's time. They require you to purchase your own Ipads and your own ladders. It's disgusting really. The owner and other salary hungry pigs at the top are doing quite well making huge salaries that they openly gloat about. The sales guys at the bottom are getting shot out or are leaving constantly because they can't make it or can't survive on what they can make. I watched all but a few change over in my office in only 6 months time, many of them I would consider top sales professionals. I think 75% or more are less than a year on the job for a sales force. Let that sink in.

1.0
10 Nov 2014
Recommend
CEO approval
Business outlook

Pros

None that I can think of.

Cons

If you enjoy sales meetings with jokes about masturbation, hookers and routinely being mocked and given "pet names" by management or having things routinely thrown at you you'll love working here. Besides, where else can you get paid for ripping off people by convincing those who can't afford it to buy their overpriced 1000 windows? The high pressure sales tactics they employ begins with management and infects the organization from the top down. In my brief time there I personally saw a member of management engage in all of the above conduct; when I complained to the branch manager nothing was done. I also heard the assistant manager brag about getting thrown out of a customer's house due to the high-pressure tactics, (the customer had to threaten to call the police to get him to leave his home). It's truly amazing this place stays in business. They routinely tell customers they're eligible for a 100 a window "rebate" for their old windows. In reality they give no such thing; Rather, they just start their prices out so high that after the "rebate" you're paying just what they would have charged anyway. They assure people their windows are so expensive because they are "investment grade," but you can get about the same quality and efficiency ratings by buying an upgraded window from one of the discount franchises (for about a third the cost!) As for their vaunted quality and "service," one elderly person I called on had been a previous customer who had a problem with shoddy installation; in spite of multiple attempts calling Erie he could not get them to come fix the problem. If you're a professional sales consultant who doesn't want to lie for a living and wants to be able to look at yourself in the mirror look elsewhere. Don't believe just the bbb site or bbb accrediting, (although there are complaints there too). Check other sources like yelp and ripoffreport.com. Where there's smoke there's fire, and if this many people have had the same type of complaints just think of all those who didn't have the time or felt too embarrassed they had fallen for Erie's snake-oil promises to complain. Run, don't walk from this company!!

1.0
29 Nov 2023
Recommend
CEO approval
Business outlook

Pros

If you are able to trick an elderly into purchasing a roof that 4x the price of local contractors then the money is good with morality being low.

Cons

mhmm like the title suggests, smoke and mirrors. Your told once you hit 60 or 90 days you don't have to come in the morning at 9 am and can have a day off so your work week would go from 6 days to 5. Once I hit the required days my boss (who has since been terminated for being shady and a complication with a previous female admin) about taking another day off he explained that's only if I'm selling 60% demo with 40% close which no one in the office had achieved. So my days consisted of showing up at the office at 9 am driving 4-6 intotal to my 2-3 appts that varied 1-2 hours away and getting home around 12- 2 am on average to wake up at 7:50 and drive to office to do nothing until my first appointment. No gas reimbursement no toll reimbursement. After working 5 months I racked up $860 in tolls. I was also told I would be offered a promotion after 60 days then it was after 90 then it was once a corporate trainer came down and so on. Cherry on top I was fired 3 days before I would receive my military sign-on bonus. Now I have 4 jobs that need to be paid out and I've been ghosted by my old bosses as well as corporate. This company is borderline criminal selling one product and then having to deal with clients who found out we were installing the competitor products that we spoke negative about. You are also told the meetings are qualified but the meeting setters are paid when you show up so they will send flyers that say "free installation, have a rep come out and quote you" little do they know installation doesn't mean the job it means what we pay the installers which isn't part of the bill regardless, so this results in your driving 3 hours to see someone who thinks the roof is free, if you bring this up the your boss he will explain how its for installation not the job completely gas lighting the fact that they specifically worded it to seem so. Last thing, they promise you'll make thousands per deal which you would if sold at full price but they admit we make initial number higher to shock them so their more likely to agree after the set discounts. Of course home owners aren't going to put on a roof for 100k when local companies would do it for 8k so once you drop it to max discount at 29% their looking at 71k and if they're silly or old enough to be convinced this is a good deal you receive 1% of deal. You make $710 erie makes $70,290 and uses cheap labor and our competitors products smh but they dont care if you sell it they just want to use you to go take photos collect info which once they know the last price and measurements they'll call back in the next few days and offer massive discount and cut you out entirely.

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Erie Home Response
2y
We are so sorry to hear your frustration and negative experience. There are a lot of issues you have had and continue to have, and we would really like a chance to talk with you about your time at Erie Home. We want to improve and grow, and to support our employees to do the same. Your feedback can help us do that. Please call our corporate office at 419-472-4200 so we can connect.
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Glassdoor has 965 Erie Home reviews submitted anonymously by Erie Home employees. Read employee reviews and ratings on Glassdoor to decide if Erie Home is right for you.