Esper Reviews

4.2

79% would recommend to a friend

(9 total reviews)

Maleka Momand

79% approve of CEO

79% positive business outlook

Reviews by job title

9 reviews
1.0
30 June 2025

Run in the opposite direction

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of individual talent and your teammates are willing to share their knowledge with you Important mission

Cons

Esper is a classic case of a company with potential that gets completely squandered by poor leadership and a lack of vision. During my time there, it was clear there was no consistent strategy, just reactionary pivots and buzzword-heavy direction changes. The organizational structure was fragmented, with limited cross-functional alignment. Leadership operated in silos, and important decisions were sometimes delayed or made without input from the teams doing the work on the ground. Turnover was a constant theme. New employees joined regularly while others departed without explanation, contributing to a sense of instability. Morale suffered as a result, especially when departures felt sudden or unclear. There were also multiple changes at the executive level during my tenure, each bringing a new vision that rarely aligned with the previous one. This made it difficult for teams to build lasting momentum or trust in the direction of the company. If you’re looking for stability, mentorship, or transparent leadership, this ain’t the place. Until Esper figures out what it wants to be and gets leaders who can steer it there, I recommend you approach with caution.

1.0
12 Feb 2024

Wheels Spinning, Going Nowhere

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Quite a few great people across the org, just not at the top. Interesting work in state government and, more broadly, workflow management software,

Cons

- It's not really worth the asking price and is a big lift to implement, so it's a long sales cycle and a pretty challenging launch. - Not the best track record of renewals. - Decisions to change the organization and/or the product are made on pretty murky grounds - laying off a marketing department and replacing it with a grad school student doesn't really give one confidence. - Leadership unable to delegate, trying to do everything themselves -They deny unemployment claims to everyone that leaves the organization, no matter the circumstances. I've never seen that anywhere else and it's absolutely shameful. Possibly linked to running out of $$ runway.

avatar
Esper Response
2y
This review is factually incorrect and the Company wholly refutes these claims. Esper is a successful, collaborative and supportive environment, and has never parted ways with an employee without providing documented cause and appropriate separation compensation.
5.0
27 June 2022
Recommend
CEO approval
Business outlook

Pros

- Diverse work that is continuously evolving. No two days look the same - Opportunity to directly impact the growth of a young startup - Open communication and collaborative environment - Mission driven

Cons

- Company is still working on cultivating a strong culture for remote employees

Viewing 1 - 3 of 9 Reviews

Glassdoor has 10 Esper reviews submitted anonymously by Esper employees. Read employee reviews and ratings on Glassdoor to decide if Esper is right for you.