I was excited to join European Electronique, openly assured that there is work to do to improve things but that there is drive and commitment to see it through and make the right changes. Unfortunately, it didn’t take long to realise that the problem wasn’t simply restructuring and improving processes but the company was systemically rotten from those who should have been leading. Instead, they created a negative blame culture which just spread like a virus. Staff are not valued and are simply considered as something to sell their time for money, as they purposely over promise and undersell to their customers with a business model that only screws them over later, holding services and equipment for ransom. Lack of Value for Staff There is good, hard working people working across the company, none of which are truly valued at the top of the tree. There are certain individuals that treat their staff with threatening behaviour bordering on bullying which is in reality only mimicked from how they are treated by the CEO. Individuals are not supported with training, unless at their own cost, don’t believe it if you are told otherwise. To top it off, the company use redundancy to push people out of the business with no care or consideration of what it could mean for those individuals. Outdated Business Model Gone are the days where companies should trick their potential customers with low prices and high promises – turns out that is not the case for EE. They don’t value the customer and they certainly don’t seek to provide value either. Now there are those working hard to provide exactly that but when you set up to hit customers with further costs down the line, the individuals striving to create relationships are only pushed into uncomfortable and stressful positions. Negative Culture from the Top Down Negative culture at European Electronique is perpetuated from the top down, with leadership failing to set a positive tone. There is no appetite to change and appears to be no recognition of how staff is affected by it. New positive leaders were bought into the business to support several areas, covering people, technology and processes. Unfortunately, positive change is not something that the EE leadership team had appetite for and removed these individuals from the company.