Excelacom Reviews

3.1

36% would recommend to a friend

(122 total reviews)
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Majid Naderkhani

63% approve of CEO

37% positive business outlook

Excelacom has an employee rating of 3.1 out of 5 stars, based on 122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Excelacom employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

122 reviews
1.0
16 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Had I written this a year ago I could have said - "the non-management employees in Philadelphia, or "Resources" as we're so affectionately referred to by management, are great. There is absolutely ZERO company events or any sort of team/moral building, but yet happy hours are scheduled monthly, through the efforts of the resources." However this is no longer the case as almost all of these employees have left in the last 10 months and the few that remain, are looking for the exits.

Cons

1) They do not have a HR Director. The previous HR Director quit because the owner refused to implement any of their recommendations, which came directly from employee feedback. From what I've heard, there have been 3-4 HR Directors in the last 6 years. They leave once it becomes obvious that none of their recommendations will ever be taken seriously. 2) There is ZERO 401k matching at all. The owner claims it's because he pays competitively, but if you compare Excelacom's salary to the average in your city for the same job, you will see how little water that claim holds. 3) This isn't a real consulting company, it's all staff augmentation. Also, they had to fire employees in the previous years, because they kept hiring people when there weren't any positions. 4) There is ZERO on the job training - even for recent college graduates. 5) 90% of the Managers are terrible. They have the emotional intelligence of a rock. Almost the good ones left - they were smart to leave. 6) The company leaders are inept and keep over promising and under-delivering, while the lovable "Resources" bare the brunt of it. 7) The leaders also keep shooting themselves in the foot with bone-headed moves. They have pissed off all their previous major clients and are now trying to find others, but they overcharge for everything. 8) Year End reviews are a joke. Your goals and objectives are typically created by your manager a week before your reviews take place (as I said before manager's are incompetent). The raises/bonuses (if you are lucky enough to get one) aren't given out until Mid/Late April and communication regarding when they will be announced is non-existent. There is a lot more I could write, but I advise 99% of you to stay away. The only way I would recommend taking this job is if you absolutely need a paycheck, and even then I recommend keeping the job hunt going.

2.0
8 Sept 2015

An Honest Review

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very friendly and helpful people in HR will make you feel welcome. Large pool of offshore staff ensures that US based staff avoid a lot of the tedious and mundane tasks that large implementations can involve. Marketing department is conveying a strong brand. Promotions are largely based on tenure and seniority, meaning that you can simply maintain the status quo and still get a title promotion. Product is very marketable.

Cons

No professional development, even for employees that are not currently staffed on a project. Mediocre leave and benefits compared to the industry. Leadership that assumes that they can sideline your personal life to make you work nights and weekends on little or no notice. Management actively tries to insulate themselves from employees by working separately and only sharing what they think employees "need to know" (this causes confusion, lack of common goals, and a LOT of unnecessary work). Offshore resources are treated as second class.

2.0
13 Nov 2018

Very Misleading Unfortunately

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Met a few very nice people who were also consultants at the time. Was given the opportunity to think outside of the box during the 4 months on the bench - none of which was utilized unfortunately.

Cons

Was grossly mislead when brought onto this company. Was then mistreated by a hiring manager in very inappropriate ways, which was handled very promptly by HR in Reston, but not by local senior management. They were dismissive and very demeaning. Watched as people began to leave or were asked to leave weekly. There is only one bread and butter client in Colorado.

Viewing 1 - 3 of 122 Reviews

Glassdoor has 132 Excelacom reviews submitted anonymously by Excelacom employees. Read employee reviews and ratings on Glassdoor to decide if Excelacom is right for you.