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      ExoClick

      Engaged employer

      ExoClick Reviews

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      3.7

      73% would recommend to a friend

      (49 total reviews)
      avatar

      Benjamin Fonzé

      77% approve of CEO

      58% positive business outlook

      Ratings by category

      4.6

      Diversity and inclusion

      3.8

      Work/Life balance

      3.7

      Culture and values

      3.5

      Senior management

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      Reviews by job title

      49 reviews
      2.0
      27 May 2015

      Great location and cool co-workers. Terrible management and HR

      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      It's an ad-network dealing mostly with adult content, which is located in Torre Mapfre in Barcelona, with a great view over the beach! The office is modern and full of light, and the building is also very nice! Most of the people working in the office are quite relaxed and friendly, and willing to help each other, and the office atmosphere is, overall positive.

      Cons

      The management team: most of the team managers have lack of skills and knowlege to be managing people. The Customer Service manager, for instance, lacks humanity toward his team members, not being able to give any positive feedback and always making almost impossible to reach any kind of bonus! The owners of the company: one a very good sales guy, and the other a tech guy, also lack experience managing people. The Human Resources team: although very friend, is a joke! They should be called recruitment team, as any other HR tasks are performed by management. The trainings: insufficient and not really interesting; The bonus scheme: hard to get and totally subjective, variable due to managers opinions; The internat procedures: change too fast, and depending on team managers will. Not consistent, and often contradictory. Internal communication and tools: poor, often information is lost due being send using the wrong channels; The company issues ilegal job contracts for the employees working during weeks, not following Spanish Labour law! Overal the company is not really open to new ideas from employees, and also due to lack of career progression in the company, there is an high turnover.

      avatar
      ExoClick Response
      10y
      Thank you for your comments and we are sorry that you felt negatively about your experience working at ExoClick. Just to address some of the cons you listed: Our HR team has worked hard to introduce a large range of company benefits for employees which contributes to creating an excellent company culture, the HR team also recently implemented ExoClick University which offers employees and management a wide range of training courses from people management to platform training. Our internal communication channel is via our company intranet which features several useful features for employees including: Q & As with platform tips and features from other ExoClick staff, company news, profiles of employees so we can all get to know each other better, and much more. We also use Slack to communicate internally a large range of useful topics. We are always open to listening to new ideas from staff and have implemented many of our employees suggestions with a great deal of success. We would also like to point out that we were ranked at #11 for Spain in the Great Place to Work scheme which is an independent survey in which all ExoClick staff answer a range of questions anonimously, this occurred during your time working at ExoClick. Thank you once again for sharing your views and we wish you every success in any future career endeavours.
      1.0
      29 Mar 2016

      Awful, do not believe the hype

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice colleagues nothing else is good

      Cons

      Very low salaries in comparison to similar companies in the industry Terrible working environment Antiquated software and technological outlook No infrastructure CRMs working process etc If you like work days full of meetings then this is your place, not for me Work life balance is terrible no one leaves on time and no one thanks you for staying longer Boys club culture

      1.0
      2 July 2017

      Not recommended

      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      There are some very friendly people in the department and in the office as a whole.

      Cons

      There are many things that need to be improved. The most important one is the salaries. The customer service role is more complicated than your usual customer services position, but it pays less. The company is making millions in profits each year, but employees are not payed well. The initial training is very poor and because of that you cannot achieve your bonus targets. Management wants people to be like robots and do exactly as they want. There is no flexibility or chance to express your own ideas. Other people mentioned that there is no chance of remote working, which is true and the salaries don't increase much after the first year. You have to work weekends and it is a permanent schedule that you cannot change. As there are not enough people in the teams, sometimes it is very stressful and management puts a lot of pressure on the employees.

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      Glassdoor has 64 ExoClick reviews submitted anonymously by ExoClick employees. Read employee reviews and ratings on Glassdoor to decide if ExoClick is right for you.