Explore Horizons Reviews

4.2

74% would recommend to a friend

(45 total reviews)
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Bill Mills

100% approve of CEO

60% positive business outlook

Explore Horizons has an employee rating of 4.2 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Explore Horizons employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

45 reviews
3.0
8 June 2016
Recommend
CEO approval
Business outlook

Pros

- Employees get lots of responsibilities from the get-go; it's really easy to get involved with lots of projects and feel like a contributing member of the team from week one. - Since it's a small start-up, you will get the chance to share thoughts and ideas directly to central management. - Working directly with children is a huge job perk if you like kids - you will often get to hang out and bond with members as part of your job. - Explore invests a lot of time in training and developing employees, especially in small business management, sales, and marketing. Overall, this position has lots of pros for a very specific type of person - someone who loves children and spending lots of time around them, is flexible working with unorthodox hours and schedule, thrives with many responsibilities and hats to wear, and wants to develop small business management and sales skills.

Cons

- Work-life balance is not impossible, but is a lot more difficult than with jobs that follow more traditional 9-5 Monday - Friday formats. This takes lots of getting used to and can be hard to deal with. - As it's a start-up, employees can be subject to lots of changes, as well as uncertainties, which is a turn-off to some people in the work-place. Management is - While the training and development is beneficial to employees, Explore will air on the side of over-training an employee who is under-performing for months, rather than knowing when to let someone go who is not a good fit. You will likely be the trainer, or will at least be involved in this training to some capacity. - Upper management is rigid when it comes to maintaining the center's "open 7 days a week" policy, and has prioritized this over employee safety and comfort. - The amount of sales in the position is sometimes misleading when reading job description or in interviews - this is a very sales-heavy position, which doesn't always come across right away. Lots of approaching strangers in malls, stores, community fairs, etc, as well as sometimes cold-calling prospective members. - There should be more curriculum & pedagogy training - the training provided is good quality, but there isn't enough provided to allow assistant directors with no education experience to always trust that they are delivering effective instruction when working with members and teaching classes. Anyone who is disinterested in sales, wants a standard 9-5 schedule with easy work-life balance, isn't ready to invest a lot of time and work for a later pay-off, and is uncomfortable with frequent feedback will most likely not enjoy this position.

1.0
28 Feb 2016
Recommend
CEO approval
Business outlook

Pros

You get well trained in sales. But, sales is all you do and every day involves a great deal of cold calls and dealing with angry parents who are dissatisfied with service offering.

Cons

Everything. They lie and say you have such potential and all these opportunities to develop your marketing and business skills. The company is entirely focused on creating individuals who can sell a product already accessible to everyone rather than business professions. Don't waste your time on this company, you will work entirely too hard to get paid accordingly to what you're doing. The schedule is inconsistent and terrible, with absolutely zero work life balance. They "suggest" you work on weekends, and it negatively affects your development if you don't. The atmosphere feels fake. You learn to push potential and sell bottled confidence. The feedback we give is arbitrary and they teach you to sell that in a way that sounds promising. Our tools are no better than anyone else's and save yourself the time and effort as a parent, and just buy them online. This entire is selling water to a fish. They don't take into account the work you've done in your reviews, but rather where they want you to be in a year. Minimal praise for work done. I don't see this company lasting a few more years in America at this rate due to the high job turnover rate among management. They are trying to recruit exceptional treating and yet training them to be telemarketers. You will literally go to places like malls and grocery stores and try to convince people with no interest to use your service. I repeat, don't waste your time on this company.

2.0
19 Apr 2019
Recommend
CEO approval
Business outlook

Pros

The students are the reason to work at Explore.

Cons

Low pay, poor training and assistant directors who need training on how to oversee workers and do their job to completion. Very disorganized.

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Explore Horizons Response
7y
Thank you for your transparent review of your time working at Explore! We are sorry you've had a negative experience and hope you had a chance to voice your concerns to your center management team. We sincerely appreciate your feedback.
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Glassdoor has 45 Explore Horizons reviews submitted anonymously by Explore Horizons employees. Read employee reviews and ratings on Glassdoor to decide if Explore Horizons is right for you.