Exponent Reviews

3.2

40% would recommend to a friend

(358 total reviews)
avatar

Catherine Corrigan

38% approve of CEO

37% positive business outlook

Exponent has an employee rating of 3.2 out of 5 stars, based on 358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Exponent employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

358 reviews
2.0
7 Sept 2016
Recommend
CEO approval
Business outlook

Pros

- breadth of technical problems one is exposed to, at the "associate" through "senior engineer" level. - camaraderie of the staff. - management support to try new ideas, especially wrt business development.

Cons

- business development rules the day. Technical excellence is very secondary (pretty much taken for granted). With most projects spanning a period of one to two years, there's only so much technical depth that can be required anyway. - there's only one career path: associate-engineer-manager-principal. The key to growth is to find new clients. That's it. It was always a bit paradoxical to me why they shopped for new Ph.D. recruits at Stanford-MIT-Caltech, when the skill sets honed at those places really aren't needed at Exponent, and in fact the brainy-introvert type that goes there doesn't typically do particularly well at selling, or "ambulance-chasing" (get used to that ugly expression). Simple MBA's or marketing types (from anywhere), with an engineering BS/MS makes a lot more sense imho. - be prepared for soul crushing hours. Family-compromising situations, with lots of very last minute schedule changes that require you to stay there. Example:I recall receiving a call at 5pm on a quiet Friday, when nothing happened all day, and ended up having to spend an all-nighter at the office, and most of the weekend, despite having out-of-town guests at home. To be fair, Exponent tries to reward this (financially) the best they can (overtime pay at the lower levels; yearly bonuses beyond that), and I received a promotion partly based on my performance on that one project. But don't expect to get the next week off just because you worked 40 hours in three days. Saying 'no' just because you told your daughter you were going camping at the beach that weekend pretty much spells career death. To put it all in perspective, ten years later: that promotion/bonus didn't get me that far, and I still cringe at the thought that I blew off my family... - Company is arguably built as a 'pyramid scheme'. An entry-level associate will have a 'multiplier' (defined as your hourly billing rate to the client, divided by your hourly salary) of about 4-4.5. So if you make $50/hr the client gets billed $200/hr, or so. A principal will be at around 1.5-2.5. The remaining 3-hours hourly salary rate of the entry-level engineer go to 'pay for the lights' - or so they say. But someone has to subsidize the top echelon's hefty bonuses. You get the picture. - As with every company, it gets more and more financially rewarding as you go up (principal-level required), but it's exponential here in many ways (maybe where the name comes from? :) It becomes easier to attract and nurture new clients (e.g., if you're an office director, even in a small office, all new client calls go straight to you, no matter how the prospective client got the office number, so 'marketing' pretty much takes care of itself). Again, this is essential in this business. If you don't have your own portfolio of clients (soooo hard to establish, especially at the beginning when your multiplier is so high, that many never get anywhere with that.), you will feel that you serve at the pleasure of your immediate manager, who provides those clients and projects to you. There's no job security, no matter how long you've been there. If you cross him/her, watch out. I've seen heads roll from excellent technical engineers, who had been there for more than 5 years, for the stupidest of reasons. Conversely, I've seen dubiously competent ones, but with good marketing skills and a continuous stream of clients, get away with murder... And they're still there. Project this far into the future and who do you think will surround you? - lab and research facilities are only so-so. Nothing like a good university lab. Phoenix has the most extensive ones; others pretty much buy as they go, or rent others facilities. - making matters worse for the new entry-level folks managing their first few projects, some VPs have a habit of tacking a 'tax' on projects they brought in to their own practice. [The Materials and Corrosion Group VP's name is even sometime used to identify the tax!] Basically, adding a few hours here and there, with little to no value added to the project, so that their 'utilization' (fraction of hours worked, based on a 40 hour week, when they are 'billable', or billing to a project) looks good at the end of the year. [Get used to this word also, utilization, or 'UT' for short. UT is an essential metric at Exponent, at all levels. You'll be expected to maintain an average annual UT of 80%, or 32 hours a week of billable work. No, this is not possible while working only 40 hours consistently. Vacations/holidays get factored in as 0% UT, of course, and bring the average down.] So, putting aside the obvious ethical questions this brings up, it makes your projects that much more difficult to manage: you have to talk to the client at the end of the month and explain why he/she is getting billed $40k for that analysis! Enjoy.

4.0
21 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Exponent is a place where you can come in out of grad school with no real work experience, and quickly become an expert in a number of different topics. Projects start out very technically diverse, and many people specialize to become experts in a specific area as they move up. Some people are gunners are working on building their own practice, while some consultants are content just being worker bees and keeping their heads down. It is possible to have "work life balance" at Exponent if you don't care that much about advancement. Over the years I saw plenty of people work very reasonable hours such as 9 to 6. From my vantage point, those people tended to move up very slowly. Opportunity for big pay is there, but you have to really work for it. Don't expect to come in at a competitive base salary for Google, Facebook, etc. while working 40 hours a week. I averaged about 50-55 hours a week over several years. But no one is stopping you from working a ton of overtime to earn lots of extra cash, or bringing in huge projects to earn big bonuses and promotions. Some of the top consultants are promoted almost every year, making it possible to reach Principal very rapidly. Want to buy a house in the bay area? Work your butt off as a senior associate (70-80 hours a week will get you there quickly), collect a ton of overtime/bonus pay, and you can make it happen. The work can be very interesting or very boring. It changes on a day to day basis. It depends highly on who you work with. Some people work on 100% litigation, others work on 0% litigation. Some people go on off-site inspections daily, others never do. Some travel internationally, others never travel at all. Some people work in the lab, others are 100% at their desk. Everyone's experience is somewhat unique at Exponent and so is everyone's path to advance. The company supports professional development and will pay significant sums for you to pursue your P.E., or other credentials. They will pay for you to attend conferences and meetings in the hopes that you will bag a big client while you are there. One of the pros of working at Exponent is that upper management is really invested in this kind of activity. However, there are occasional roadblocks for some people (a select few stingy directors or supervisors). My suggestion if you encounter a cheapo director who wants to hold you back from professional development, is simply escalate the matter to Angela (VP Marketing) or Paul (CEO). I truly believe they will "make it right." In short, Exponent is a place where the sky is the limit, and Principals are rewarded handsomely. But to get there, you have to be all in all the time. Work a lot of hours, then in your off time, work on lots of professional development and marketing. Think strategically about what kinds of clients are worth pursuing and then figure out how to provide value to them as a consultant. And, expect that even if you are an extremely hard worker, it will still probably take you a long time, (9 years or more is somewhat reasonable) to hit Principal.

Cons

There is no Cost of Living bump for employees living in different parts of the country, so Bay Area employees are getting the dirty end of the stick in terms of purchasing power compared to their counterparts in, say, Arizona. This definitely won't change anytime soon. Being a consultant is not a convenient career. Weekends at work can happen, and once you are identified as someone who is willing to work on a weekend then be prepared to get called in frequently. Client-imposed deadlines are occasionally insane and some project managers promise more than they can deliver within a reasonable time frame. Generally people are very good to work with, and very smart, and very thorough, and focused on quality. However, insane deadlines and workloads that Exponent gets from certain clients has caused quality and technical merit to start slipping. That is something that would never be accepted in the early days of "Failure Analysis Associates" but as Exponent is a public company, make NO mistake, they are all about the bottom line. Expect management to cost cut as much as possible, and expect that bringing in quantity of work is more important to the bottom line than quality or technical accuracy of the work product. Each work product is reviewed before sending to clients (this is a good thing) but there huge differences in the quality of the reviewing skills of various people. In some cases the review system is a major roadblock to getting good work product out the door to clients who are dying to get a report in their hands. In other cases the review system is rushed to get a report out as quickly as possible. In all cases the review system makes accurate budgeting difficult for anyone who is acting as a project manager, and adds considerable expense to the clients...resulting in the burden for overbudget projects sometimes landing on junior staff who unluckily got saddled with a "project manager" role. If upper management doesn't know you or doesn't like you for some reason, advancement can be very difficult. Some Principals seem to be the favorites of upper management while some people stay as Senior Manager for a long time just barely below the Principal level.

1.0
20 Aug 2018

Exponent Career Cascade - Pros and Cons

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exponent has several aspects which distinguish it from other professional consulting or private service companies. First they hire Ph.D's right out of graduate school. Second they immediately immerse the new hires into dynamic and complex multi-faceted problems requiring varying levels of technical expertise. Third, new hires will find themselves in teams with people of diverse backgrounds and experience providing an interesting and fun environment to certain limits. Fourth, employees will experience a large array of on-job training allowing some to learn new skills on the fly with the general mantra of gaining experience by doing it. Fifth, Exponent is located in a lot of generally fun and exciting cities around the US and globe. And last, depending on position, one can travel to a lot of unique and fun places in the general course of the projects and client requirements.

Cons

The majority of what is rhetorically taught at Exponent regarding company and professional growth is actually polar opposite to how it began, and also to how everyone else exceeds as consults in other companies in the same exact field. When Exponent was founded, it was founded based on people who were exceptionally well in a focal dedicated field. They were very good in their focal area, were well known in that focal area, and cast a specific, purposeful net into the large endless ocean for which consulting work exists. The exponent today casts the largest net possible to catch as much work as possible regardless of whether who is pulling in the net can actually do the work, whether that work aligns with the focal goals of the practice, or whether the work aligns with the professional goals of the consultant. This strategy is magic for the financial goals of the practice and share holder earnings, but detrimental to the vast majority of employees. In Exponent, every manager will tell their associates that key to becoming a Principal is many things, but the first of which is becoming known and respected in a singular area. I invite you to review the professional profiles of those in each practice and evaluate what many of these professionals are focal experts in (Note: everyone there is very very smart, this is not a knock on the quality of people, only observing the general result of the Exponent Business Model). You will likely find that the majority of people are general technical consultants which again is great for the company, but absolutely detrimental to professional growth. If a person after several years is known for becoming more general, then what will people actually come to them in the future for?The result of the Exponent business model is it actually prohibits the the upward mobility of its own people. The cascade is easy to follow. Bill more hours, Become more general to bill more hours, Do good work, Get awarded more billable hours, Get rewarded for billing more hours, Become more general, Bill enough general hours consistently to become a Manager,become unable to sustainably or consistently secure your own clients due to lack of focal expertise, career stagnation, Continue working for the Principal as their right or left hand, bill more general hours, continue until you become lucky, understand the cascade, or turn down work to focus on your core expertise at the risk of peer pressure, potential for getting fired, or otherwise. In this cascade, the Principal who hands out the work continues to thrive while everyone below them flounders more. Exponent will not train people in how to become good consultants, Exponent will not train people in carving out their expertise, Exponent will not help people manage. The only thing that Exponent will help you do, is to encourage you to bill as many hours as possible. This is the story for the vast majority of Exponent employees. This is evidenced by reviewing how long the principles have been with exponent and comparing it to those at the mid levels which have been there sometimes quite long, and the lower levels which cycle continuously. People don't leave exponent because of the work. People leave exponent because the business model does not support the sustained growth of positions below the Principal level.

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