Express Scripts Reviews | Glassdoor.com.au

Express Scripts Reviews

Updated 15 Oct 2019

To filter reviews, or .

3.2
StarStarStarStarStar
Rating TrendsRating Trends
53%
Recommend to a Friend
76%
Approve of CEO
Express Scripts CEO Tim Wentworth
Tim Wentworth
566 Ratings
Pros
  • "Work from home is also very flexible(in 224 reviews)

  • "Good benefits, raises equal to effort put forward, friendly work force(in 150 reviews)

Cons
More Pros and Cons
  1. "Good"

    StarStarStarStarStar
    Current Employee - Compliance Manager 

    I have been working at Express Scripts full-time for more than 3 years

    Pros

    NOne to report At this time

    Cons

    lack of understanding with oarkinng

    Express Scripts2019-10-15
  2. Helpful (1)

    "A good place to break into the healthcare industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Patient Care Advocate in Tampa, FL
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Express Scripts full-time for more than 8 years

    Pros

    work at home, layoffs are rare, great benefits, monthly bonus, periodic contests to win prizes or redemption points, good management, friendly employees, paid vacation, paid time off, low turnover

    Cons

    schedule, high seniority, benefits don't kick in for 90 days, 4 weeks training, periodic changing of rules, some issues with phone system, outdated software

    Advice to Management

    Offer early retirement packages for senior employees to free up better shifts for lower seniority employees, update computer software and servers, quicker updates on upcoming rule changes, update the phone software, have benefits kick in after 30 days

    Express Scripts2019-10-10
  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Contract Specialist in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time for less than a year

    Pros

    Excellent pay and benefits, relaxed atmosphere, great coworkers, management willing to make improvements, and flexible scheduling

    Cons

    Sometimes tries to fix things that don't need fixing

    Express Scripts2019-10-14
  4. Helpful (3)

    "No"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Prior Authorization Representative in Mason, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Express Scripts full-time for more than 3 years

    Pros

    Decent pay, decent training program

    Cons

    Terrible, bureaucratic structure. Terrible management. You will feel like a literal mindless peon.

    Express Scripts2019-10-14
  5. Helpful (1)

    "Not the best culture, limited growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Coordinator in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Express Scripts full-time for more than a year

    Pros

    The building/cafeteria are very nice and pleasant to work in, the people can be kind and the PTO is generous- 20 days total. The work from home policy is also great

    Cons

    Very strict hierarchy- your perceived worth is determined by your title. There are strict rules stating that you can't even apply for a new position without your manager's approval, and this limits upward growth. It seems like people's actions are motived by the desire to move to the next step on the corporate ladder, not by what is actually the best choice for patients and the company. Too many people with... management titles that create unneeded processes.

    Show More
    Express Scripts2019-10-15
  6. Helpful (1)

    "Wonderful colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Express Scripts full-time for more than 3 years

    Pros

    Smart, diverse, talented and driven workforce

    Cons

    Some toxicity when it comes to workload and leadership drive, but has vastly improved over the last 5 years

    Advice to Management

    Take weekends off and respect employees boundaries when it comes to needing time outside of work to recharge.

    Express Scripts2019-09-30
  7. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time for more than 8 years

    Pros

    Flexible schedule, good pay, plenty of opportunity to move around

    Cons

    Not all departments are flexible with work hours. Internal promotions don't pay as well as coming in from an external source

    Express Scripts2019-10-01
  8. "Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Patient Care Advocate 
    Doesn't Recommend

    I worked at Express Scripts full-time for more than 10 years

    Pros

    Great benefits and work at home opportunities.

    Cons

    Bullying work atmosphere which has increased since the acquistion by Cigna. Below average pay for whatxwas expected. Currently targeting long vfc term employees. Read up on the "suddenly stupid" tactic. I was even told quality can search for what they want.

    Advice to Management

    Not much. You are doing what you are told. Get a new job.

    Express Scripts2019-10-14
  9. Helpful (1)

    "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Pca in Saint Marys, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time for more than a year

    Pros

    Good pay, hours, people. Overall it's been a great job

    Cons

    Calls can be hard, so having stress management skills are a must

    Advice to Management

    So far so good

    Express Scripts2019-09-19
  10. "Job title does not match the work, not enough money for the stress and responsibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Pharmacy Billing and Reimbursement Specialist 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Express Scripts full-time for more than 3 years

    Pros

    Health Benefits, good place to start

    Cons

    Very stressful, not paid comparable to the work you do, a ton of responsibility. Small bonuses, low pay.

    Express Scripts2019-10-07
Found 2567 reviews