FARFETCH Reviews

3.4

50% would recommend to a friend

(1,913 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
21 Sept 2022

Discriminate

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I can't think of any.

Cons

Very bad attitude towards staff.

avatar
FARFETCH Response
3y
Thank you for your review. We are very sorry to see your negative feedback. We often receive positive feedback, both on Glassdoor and in our bi-annual employee survey, about our inclusive and supportive environment and our team spirit so we're very sorry to hear that this was not your experience with us. We take every report of bullying or harassment seriously and address all forms of bullying. Through our speak-up channels and anti-harassment committee, we are committed to supporting our people.
1.0
1 July 2015

Stay far far away

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1) Some managers do worry about whether you're happy and try to keep you motivated;

Cons

1) Compensation - Salaries are ridiculous. They will pay you miserably with the promise that raises are big and frequent. Don't fall for these lies. I had great performance reviews and got raises but the raises were pathetic. Salaries are low throughout all departments. Many people are just waiting to cash out stock options to then go find a better job. And now that the company is becoming more well known and are more people are wanting to get a job there, they are taking advantage of that to cut the salaries of new hires even further. 2) Career Path - no clear trajectory. No structure within roles. Absent managers. 3) Work environment - this is the worst part in my opinion. Many people behave like they are in kindergarten and senior managers are either clueless or simply do not care This leads to a toxic, back stabbing environment. Racist and homophobic comments are rampant. Some of these comments even come from senior managers. 4) Young and arrogant managers who have no clue about how to manage people. 5) "I'm always busy" type of culture, even if busy checking facebook. Sad old trick - by appearing busy they will be left alone and people will believe they’re doing a great job. 6) The IT team (which is based in Portugal) is slow, frustrating to work with and noncooperative. This leads to constant delays, inability to make plans and frequent technical problems. 7) Bullying behavior unfortunately can and has become a reality.

1.0
28 Sept 2023

Toxic Culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There's no longer anything good to say...

Cons

I worked at Farfetch for over 7 years and the changes in this company have been completely appalling over the last two years. Every company goes through turmoil at some stage but the way it's dealt with and how employees are supported and motivated during difficult times will make or break a turnaround. After a thousand or so roles have been cut, some of which that made a hugely positive impact on the company due to experience, knowledge and the kind culture they brought, the company has suffered all round. Remaining staff are overwhelmed and it's all very much a 'taking' attitude; everyone has worked to burnout over the last two years and there is no incentive to maintain working at all hours of the day. No pay rises, promotions, bonuses (Mickey Mouse shares) and not even a pat on the back for going above and beyond constantly. The 'People Team' really should be ashamed of themselves for unprofessional meetings and communications in 1:1 meetings where support has been sought. Do not work here unless you're seeking a thankless job where your company will eventually go under due to insane levels of debt, a share price that is almost at pink slip level and there is no strategy or ability to regain control.

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Glassdoor has 2,394 FARFETCH reviews submitted anonymously by FARFETCH employees. Read employee reviews and ratings on Glassdoor to decide if FARFETCH is right for you.