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      FOCUS Broadband

      Engaged employer

      FOCUS Broadband Reviews

      4.2

      82% would recommend to a friend

      (21 total reviews)

      Keith Holden

      100% approve of CEO

      88% positive business outlook

      FOCUS Broadband has an employee rating of 4.2 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The FOCUS Broadband employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      21 reviews
      1.0
      12 Feb 2022

      Good till it wasn’t

      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits and local. Most of the employees are great.

      Cons

      Over worked. Underpaid. Chain of command. Upper management doesn’t care. It’s all about the numbers. Forget time off. Always short staffed. Customer service is responsible for way too much. Excessive amount of poor training. Metrics that are impossible. No incentive to work harder.

      2.0
      13 Nov 2019

      Terrible Upper Management

      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay and benefits.

      Cons

      Upper management is very unfriendly and only concerned with their own careers. Very arrogant and treats everyone underneath them as worthless.

      2.0
      26 Feb 2016

      1 Year with Company

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team to work with

      Cons

      No benefits, low pay for industry, not flexible with schedule, owner and management watch you from the security cameras.

      Viewing 1 - 3 of 21 Reviews
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      ReviewsFOCUS Broadband reviews

      Glassdoor has 23 FOCUS Broadband reviews submitted anonymously by FOCUS Broadband employees. Read employee reviews and ratings on Glassdoor to decide if FOCUS Broadband is right for you.