It's frankly astonishing how quickly FPX is ruining the Intelliquip brand. We were a company with a happy customer base and mostly happy employees. We were a profitable company with a niche strategy in a niche market. Not a high growth company for sure, but a stable company with a great product. Less than a year later, everything is already going down the toilet.
At an operational level, FPX's management has been interfering with our operations more and more and are becoming an increasingly large obstacle to success. They've imposed a lot processes (especially within the Professional Services team) that are a major hindrance. They do a bunch of vague hand-waving and talk about future business strategies, but they seem to lack a real plan. Instead, they're valuing billable hours now over long-term success. This doesn't surprise me given that FPX is owned by a private equity firm who clearly lacks a real understanding of our business.
At an employee level, FPX has repeatedly acted in bad faith regarding compensation and raises (including pre-COVID). Despite claiming transparency as one of their core company values, they have showed very little of it regarding compensation and raises.
For a developer working on the Intelliquip software that FPX now owns, it's looking increasingly like a dead end job. There seems to be no interest in investing the time to incorporate new technologies into our stack. There's no interest in strategic projects to replace aging applications that are using ancient, obsolete frameworks. We're being pigeonholed into maintaining and patching legacy code with no opportunities to learn anything new. The development team is short staffed, but management has shown no interest in hiring any more developers besides cheap offshore ones (which would never work because the technical complexity of our application requires an above-average developer who has an in-person ramp-up period).
I don't know of a single former Intelliquip employee who is happy with FPX. People have already started quitting, and many of the rest of us are currently looking for new jobs. I can't recommend that anyone consider working here.
A previous reviewer mentioned that many of the reviews of the company on here are probably fake and I'm inclined to agree. It's a bit suspicious when a bunch of glowing reviews show up in a span of a week or so, isn't it?