Where the company struggles is leadership. Many leaders are still not very open to feedback or to improving their ways of working. Your growth will depend heavily on the team you join as some managers support development, while others value quiet compliance over honest communication and don’t respond well when people need help.
Expectations can be unclear, and they don’t always match the progression framework introduced at the start. Leadership talks a lot about company values, but they don’t always lead by example. Empathy is often misunderstood, and a blame-focused approach can appear, including calling people out in meetings rather than trying to understand what went wrong.
Although the company highlights its culture as a benefit, it tends to fade due to low salaries and a dishonest environment. Many people end up feeling like parts of a machine instead of individuals with real challenges.
Learning is encouraged, which is great, but it’s also used to hire more junior employees (less expensive) while senior staff carry heavier loads. Hybrid work exists, but isn’t very functional, and many employees stretch it to avoid long commutes due to the amount of overtime.
In short, there’s real potential here thanks to the people and the learning environment, but leadership maturity and cultural consistency need improvement.