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      Family Action

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      Family Action Reviews

      3.6

      62% would recommend to a friend

      (47 total reviews)

      Sally Christabel Shire

      92% approve of CEO

      52% positive business outlook

      Family Action has an employee rating of 3.6 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Family Action employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

      Reviews by job title

      47 reviews
      5.0
      23 Mar 2026

      Family Coach

      Family coach
      Recommend
      CEO approval
      Business outlook

      Pros

      Good salary Great charity Well supported

      Cons

      Lots of travelling Carrying weight Safeguarding

      3.0
      8 Oct 2025

      Care for families but lacking for employees

      Marketing and communications
      Recommend
      CEO approval
      Business outlook

      Pros

      Growth of the charity has allowed for additional roles within teams. New brand guidelines, visual identity, and messaging have helped drive the new website and bring the brand awareness to a new level. Increase in policies but lack of follow through in implementation or education about these policies. Embraces remote working for head office and management roles.

      Cons

      Lack of training for managers resulting in some teams struggling to establish psychologically safe environments. Micromanaging staff within teams which prevents employees from feeling their contributions are valued. Forward progression in certain teams is nonexistent. Upper management/directorate have little to no interaction with subordinates. Certain teams have a high turnover rate due to poor management and lack of opportunity. Frequent mention of 5 key values but “head office” roles are rarely acknowledged for their success or accomplishments and upholding of these values. HR does not support employee concerns and the process of reporting concerns and/or issues is not clear or easy.

      Viewing 1 - 3 of 47 Reviews
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      Glassdoor has 57 Family Action reviews submitted anonymously by Family Action employees. Read employee reviews and ratings on Glassdoor to decide if Family Action is right for you.