Feefo Reviews

3.2

42% would recommend to a friend

(117 total reviews)
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Tony Wheble

52% approve of CEO

34% positive business outlook

Feefo has an employee rating of 3.2 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Feefo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

117 reviews
5.0
11 Mar 2026

Feefo 2.0

Recommend
CEO approval
Business outlook

Pros

A desire to be best in the industry A product that actively supports businesses and tries to be a collaborative Partner rather than 'onboarding Clients' Willingness to evolve and create new products Good people Some flex - 3 days office based Open door policy where you can speak with Managers and Exec Team Actively adopting AI to improve output

Cons

Pay can be higher As its not a huge Team I am not sure what career development looks like LT

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Feefo Response
3mo
Thank you for sharing your perspective! We're pleased that you’re feeling the energy behind our shift toward AI adoption, new product evolution, and our partner-led approach to sales. It's great to hear that the open door policy and our flexible working model are supporting your day-to-day experience. Regarding your feedback on long-term career development, in a lean team, we recognise that the next step isn't always a straight line, and we want to ensure every employee sees a clear path forward. This is exactly why we are currently rolling out a more robust, structured performance management process across the business. A central part of this is the introduction of a Skills Matrix, designed specifically to help you and your manager identify the competencies you need to reach that next level of seniority. Whether that means moving into leadership or becoming a specialist Master in your field, we are committed to providing the framework to get you there. We value your contribution at Feefo over the past few years.
5.0
10 Mar 2026

Supportive Work Culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There is a great work culture at Feefo with a lot of like-minded individuals that embrace fresh perspectives. It's exciting to be in an environment where new starters are genuinely encouraged to challenge the status quo and bring new ways of working to the table. This is particularly evident across the Product, Design, and Marketing teams, where collaboration feels seamless. Since this industry is moving so fast, the innovation here is constant; I’ve enjoyed the projects I've led so far and excited for the challenges coming ahead.

Cons

No cons so far in my experience.

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Feefo Response
3mo
Thank you for sharing your experience with us so far! We're pleased to hear that you have found the work culture at Feefo to be so supportive and that you’ve felt empowered to bring fresh perspectives to the table from day one. It's great to see the collaboration across our Product, Design, and Marketing teams being highlighted. As we continue to grow, we're committed to maintaining this energy by providing even more structure around our internal development and feedback loops. We look forward to seeing how you continue to innovate and grow with us. Thank you for being part of the team!
5.0
18 Feb 2026

Great place to work

Recommend
CEO approval
Business outlook

Pros

-the people -environment -transparency, especially in comparison to previous work places where I never knew what was going on until it went t's up

Cons

-rural office if you prefer city

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Feefo Response
3mo
Thank you for sharing such a positive review of your experience with us over the last few years. We're pleased to hear that you value the transparency within the business and find the environment supportive. Our people are our greatest asset, and it is rewarding to know that our efforts to keep the team informed and engaged are making a tangible difference compared to your previous experiences. We appreciate your note regarding our office location; while the rural setting offers a different pace, Thank you for your continued dedication over the past few years.
Viewing 1 - 3 of 117 Reviews

Glassdoor has 118 Feefo reviews submitted anonymously by Feefo employees. Read employee reviews and ratings on Glassdoor to decide if Feefo is right for you.