Question 1

Is Ferguson a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at Ferguson have rated their employer with 3.8 out of 5 stars in 31 Glassdoor reviews. This is a higher than average score with the overall rating of Ferguson employees being 3.5 out of 5 stars. Search open Customer Service Representative jobs at Ferguson now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Ferguson.

Question 2

Does Ferguson pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at Ferguson with 3.5 out of 5 stars based on 31 anonymously submitted employee reviews. This is 5.9% better than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries and benefits at Ferguson.

Question 3

How happy are Customer Service Representative professionals working at Ferguson?

Accepted Answer

67% of Customer Service Representative employees at Ferguson would recommend their employer to a friend. This rating has increased by 55% in the past 12 months. Customer Service Representative professionals have also rated Ferguson with a 3.0 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.5 rating for culture and values and 3.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at Ferguson?

Accepted Answer

Inside Sales Representative (277), Warehouse Associate (117), Counter Sales Representative (72), Inside Sales (72), Outside Sales Representative (70), Sales Associate (67), Branch Manager (54), Project Manager (44), Showroom Consultant (42), Sales (39), Sales Support Representative (36), Sales Representative (33), OUTSIDE SALES (32), Customer Service Representative (31), Inside Sales Associate (29)

Question 5

What are the pros of working at Ferguson according to real employee reviews?

Accepted Answer

"Good benefits and 401K." ((in 287 reviews)); "Great people and very supportive." ((in 205 reviews)); "Pay is good but def not worth it for what you give up; your life!" ((in 150 reviews)); "Great environment and culture." ((in 78 reviews)); "Great coworkers and customer relations" ((in 63 reviews))

Question 6

What are the cons of working at Ferguson according to real employee reviews?

Accepted Answer

"Poor management and siloed de[artments" ((in 184 reviews)); "Long hours and stressful but worth it if you know your worth and ask for it." ((in 110 reviews)); "managers don't know how to resolve conflict in the office and let people walk all over them" ((in 76 reviews)); "There was no training before but this issue will be fixed as they transition from Triologie." ((in 54 reviews)); "No work/life balance although it’s preached!" ((in 51 reviews))

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