I was hired in May of 2025, but communication was so nonexistent that I genuinely thought I had been scammed. The supervisor who hired me completely ghosted me after our initial interview, and I couldn’t get a hold of anyone for weeks. I eventually called corporate myself, only to learn there had been “confusion” about locations because they originally planned to open in Idaho before switching to my area. That confusion apparently lasted months.
To make matters worse, the supervisor never once turned his camera on during meetings, so I still have no idea what he even looks like. Communication throughout the entire experience was unprofessional, inconsistent, and incredibly frustrating.
I was hired in May and didn’t receive basic marketing materials until August. Even then, it was minimal. I had no company shirt, no banner, no tablecloth, no branded setup for events, no meaningful support, and not even a work email for months. Despite this, I was expected to market the business in the community, attend events, and generate awareness entirely on my own with a handful of flyers and postcards.
I repeatedly told management in nearly every meeting that I did not have the tools needed to do my job properly. Nothing changed for months. Meetings were frequently canceled for random reasons, communication remained poor, and leadership constantly seemed disorganized. Eventually, a higher-up stepped in after hearing during a team meeting that I still had no materials or support. Even then, progress was painfully slow.
A new supervisor eventually took over and was somewhat more involved, but many of the same issues continued. Again, cameras were never turned on. Months later, I finally received more materials, but still no proper event setup. I was expected to find and attend community events, and when I explained that many events required fees, I was told to pay out of pocket and hope for reimbursement.
Nearly a full year after being hired, I finally received a company shirt — and it was the wrong size.
On top of all of this, management began requiring detailed time tracking through both an Excel spreadsheet and an app, which was unnecessarily tedious for a part-time marketing role that often involved community outreach outside normal business hours. Then they wanted GPS tracking enabled on my phone despite the fact that I had spent the entire year trying to make this job work with almost no support from the company.
I consistently did everything I could with the little I was given, but the lack of organization, communication, professionalism, and trust made the experience exhausting. I ultimately decided to leave because if a company can’t support or trust employees after a year of effort, it’s not a company worth working for.