Fifth Wheel Freight Reviews

3.0

40% would recommend to a friend

(118 total reviews)

Brian Bennett

49% approve of CEO

45% positive business outlook

Fifth Wheel Freight has an employee rating of 3.0 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fifth Wheel Freight employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

118 reviews
2.0
13 Feb 2024
Recommend
CEO approval
Business outlook

Pros

- Strong trauma bonds - WFH (after proving yourself) - Co-worker comradery - Deep dive into CRM softwares - Strong control over personal book of business - Clear attempts of diversity inclusion (DE&I Club)

Cons

*The $10,000 salary increase exists in theory... but not if they fire you prior. And it will not definitely not be in the 3-4 months as advertised* College grads and aspiring salesmen beware, things are not as they appear. Logistics and consulting are hot buttons in today's market, but don't get it twisted: This is cold-calling and you are a freight broker. Recruiting and LinkedIn are flashy here, and they are excellent in what they do; bringing in a plethora of new talent into its doors. The dusty PS5 in the back corner, ping pong tables, and excess of salesmen wearing Lions gear and talking sports bets can be rather enticing... But there is a clear structure to the use of logistics consultants here that is unaware while interviewing: It is to put these bright-eyed individuals through the gauntlet and see if they make it through the fire. With a turn over rate of over 80% within the first 6 months, it's clear some reps get burnt in the process. If you believe you will learn how to sell here, you might. But not on the clock, and not unless you show up for unpaid hours or take time out of your lunch or off hours. Resources are extremely limited for outreach and support, and you will likely only see HR for hiring and inevitable termination.(Very nice people on HR, but they have be blind to the culture, that or they really do not care about "Human Resources). KPIs are doable, but at what cost? Progression is more of a crapshoot than a ladder, but with the amount of C-Suite Execs fired in the past 6 months without notice, the ladder has been twisted that much more. The president will be fired next at this rate. So you end up struggling for a bit, numbers are down, profit margins are low as you train yourself, surely FWF must cultivate this growth? Highly unlikely—If you are not terminated before you are eligible for benefits (90 days), you will be looking over your shoulder asking, "am I next?" With a no-compete contract in place here, FWF leaves you with an excessive amount of freight knowledge(most everything self-taught), some thick skin after dialing 120 outbounds minimum, and no way to get a job with this experience. And the self-generated accounts that you landed at your time here? It doesn't go to struggling reps, it goes to C2 and Senior level salesmen who not only just farm accounts of new hires, but they do not even interact with consultants. Let's just say—purely for hypothetical because you will be fired prior—you get to stay 4-5 months, you will be there long enough to watch 20-30 of your good friends disappear, all that's left in their place is a bright-eyed new rep who is asking you, "Where is a manager? I need help." With a dying culture, lacking sales training, a CEO who comes in and flaps his arms around and says a lot of nothing, every false promise and red flag apparent, and disinteresting commission structure, FWF is not your next home. FWF is that job you look back at in 20 years and say "I cannot believe I put up with that."

avatar
Fifth Wheel Freight Response
2y
Hello! Thank you for sharing your experience. We take our feedback very seriously so these comments have been sent to the leadership team. We value transparency and these observations help our growth. Please reach out if you have any more feedback. Thank you!
1.0
5 Aug 2021

Avoid Working Here

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only pro I can think of for FWF are some of the co-workers.. There is nothing else I can say positive about my experience working here....

Cons

I worked at FWF for several years, and it was the worst decision I made..... Let's start at the top - the owner likes to come in and yell at not only top level management, but the entire office multiple times per month, if not per week. One tier down you have your VPs and C-suite people - aside from one member of this group, the rest were promoted from within.. Sounds great, right? Wrong. They all fundamentally lack leadership experience as they came directly out of college and worked their way up based on who the owner liked... Now, not a single one will stand their ground against the owner as he will not give a second thought about firing one if they don't agree with everything he says. How does that affect them? Well, other than firing people because the owner thought they looked at him funny one day, they will micromanage every single person in hopes that it will ensure maximum efficiency; like having someone check your numbers 5 times a day and ask you details about everything you do, and if you aren't hitting the exact numbers you may just get fired. That brings me to my next point... You can be fired for any reason... I have seen people get fired on their first day because they weren't paying good enough attention when the owner was talking about his childhood, when they requested a day off for a family event, because we weren't 'hitting our numbers' even though basic finance would tell you we were earning a very large amount of profit even with all the operating expenses, and so many other reasons. This brings me to some details about working there and how it will affect your life… Like having a job where you work 8-9 hours a day? Don’t work here. Based on how the owner feels the company is performing (not how it is actually performing) you may have to come in at 7am, only get a 30 minute lunch, and leave at 7pm. And to answer your question, no, there is no flexibility. Your lunch is 12:00-12:30…. You cannot leave before 12:00 and cannot come back after 12:30, or guess what? You’ll be fired. Lastly, the pay they always claim is so great? I saw it decline by almost $10k/year over my tenure, and the commission percentage declined as well…. They even went as far as to fire half the company when COVID hit in order to, “Prepare for the losses” - fun fact, those losses never came and when people didn’t agree to come back when FWF reached back out to them the owner bad mouthed every single one of them saying they were lazy and just would rather live off the government, when in fact I knew at least half of them already got new positions at other companies and the other half was looking. The marketing department is going to respond to this review and state their same copy and paste response explaining how they provide so much opportunity and are a great company to work for, but don’t be fooled, that is something they have to say because if they don’t they will all be fired. Just avoid this company if you care at all about having a decent job or having a work/life balance in the slightest.

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Fifth Wheel Freight Response
4y
The FWF team is young, ambitious, and goal-oriented. As a result, we have received continuous recognition from national publications due to our relentless drive for success. This standard has empowered our team to develop unparalleled relationships with our clients, carriers, and vendors while allowing FWF to garner notoriety as an industry leader in service and reliability. Our entire staff is held to this same elite standard, which has resulted in recognition on the Inc. 5000, Top Freight Brokerage Firms, and Michigan 50 Companies to Watch. We take pride in providing our team with the opportunity to obtain valuable career skills developed through our training classes, one-on-one meetings, and coaching from our management team. This structure has allowed FWF to promote 100% of its sales management team from within the company and will yield additional opportunities for our team as the company continues to strive for success. FWF’s Core Values of Leadership, Excellence, Unity, and Trust are the standard throughout all business practices. We value providing our team with a work-life balance to enjoy their time through our industry-leading paid time off structure. We value the importance of all team members, which has resulted in our recognition as a Top Workplace by the Detroit Free Press and a Top Company for Women to Work For in Transportation by Women in Trucking. We appreciate your feedback as we are always working towards improvement.
1.0
1 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Only pro is all the regular workers know how bad things are so we have a shared and common disdain for what we do, and we bond over that.

Cons

DO NOT WORK HERE!!!!! We work in fear daily for our jobs. The amount of people that I have come in, work their BUTTS off for you guys and then be fired is absurd and disgusting. But management will always say 'Oh they weren't hungry enough! Steel sharpens steel!' or some other 'motivational' quote. Everyone on the floor knows it. The executives are all incompetent and are a boys club, refuse to actually act on their mistakes, and make a huge deal over how they will fix stuff but never act on what they say. I talk to a few former employees still. Some that have been recently fired are still out of work. They have families and are stressed that they can't find new jobs. Why? Because management continually hires and fires without a care about the human side. They get some easy labor and overwork them at least, right? It is a routinely sickening and disrespectful culture and the ONLY reason why myself and other employees have stuck around is that the job market is dreadful right now. When I speak with other employees away from the ears of management, we all FEAR for our jobs, even if we are producing. Congratulations, you have made a work environment built on fear. I would genuinely not be surprised if this makes you happy. I just had to say it to protect some poor college grad from getting caught up in the false promises and cool outer-layer that FWF portrays. You have ping pong tables! A game room! Wow! That certainly balances out the lives you routinely screw up when you over hire then fire weeks later!!! CONGRATULATIONS!!! Shameful, disgusting, and pathetic. I genuinely can write countless more paragraphs but it will fall on the deaf and ignorant ears of those who make decisions. But again, THEY WELCOME THIS. Brian Bennett would love to find out who I am leaving this and personally fire me. Because to them, they only want obedient non questioning drones working for FWF. And if that's what it seems, just know. All your employees see the incompetence and if you somehow have already forgotten, a large number of us continue to work for you because quite literally, NOBODY is hiring and the job market is abysmal. None of this even mentions the ongoing lawsuit the company is facing which I recommend looking up if you want a good read.

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Glassdoor has 129 Fifth Wheel Freight reviews submitted anonymously by Fifth Wheel Freight employees. Read employee reviews and ratings on Glassdoor to decide if Fifth Wheel Freight is right for you.