Seems the franchise is financially dying. The location I work at is busy though. Unfortunately I have not received a single raise even though I have worked there for almost 5 years. My boss and manager are good and fair most of the time. I enjoy working under them. They appreciate my job and make it known in many ways (except in the way of receiving a raise). Maybe the lack of a raise is company policy because I mostly just Delivery drive. I am not sure.