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First Alarm Security Services

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First Alarm Security Services Reviews

4.1

74% would recommend to a friend

(64 total reviews)

Gary Kallman

84% approve of CEO

81% positive business outlook

First Alarm Security Services has an employee rating of 4.1 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Alarm Security Services employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

64 reviews
1.0
12 Feb 2016
Recommend
CEO approval
Business outlook

Pros

The hours are good and the pay is average to above average depending on what site you work at. The one that I work at gives 40 hours a week, but only the favorites and managers get the weekends off. Everyone else has to work the weekends, everytime.

Cons

There are some supervisors at some sites KH at SR, that are tyrants and rule with an iron fist and the management team seems not to care. This is why people are interviewing and getting out of this company and site. Keep that person there, and soon your whole staff will leave.

2.0
14 June 2012
Recommend
CEO approval
Business outlook

Pros

The company has some very good accounts of diverse types and are spreading into more areas. They are a smaller company so you are pretty much on the radar most of the time and they will remember you by name IF they ever come to do site inspections.

Cons

They really do not seem to care about the staff that are the revenue generators. There is no opportunity for salary increases, they use several bait and switch methods to get people "suckered in" and then the old adage "make sure you get it in writing" or they will not honor their word. They pay very low market rates on extremely large accounts. They make promises they don't keep and with all the upper management running around taking all the profits off the projects/ there is nothing left for the "little" guys. They are far too concerned about their legal stance than doing a good job for their client accounts. They dangle UBOT bonuses for supervisors/managers but then fail to do any adequate recruiting in order to fill open slots that are causing the overtime. They require a great deal from the supervisors and line staff but then fail to recognize the efforts that are generating the money that allows those people in the "crystal palace" (8th floor of a high rise in downtown San Jose near the airport) to obtain their very large salaries.

4.0
29 Oct 2016
Recommend
CEO approval
Business outlook

Pros

Yu get to work with little or no supervision, you don't have somebody breathing down your neck so you get to manage how you do your patrols as you feel needed

Cons

Pay is not the greatest, but as my first position in the security industry I had a memorable experience, I would consider working it again if I could carry a firearm or taser but they do not allow any device that fires projectiles

Viewing 1 - 3 of 64 Reviews

Glassdoor has 64 First Alarm Security Services reviews submitted anonymously by First Alarm Security Services employees. Read employee reviews and ratings on Glassdoor to decide if First Alarm Security Services is right for you.