First Cash Reviews

Have been working for the company for almost a year and watched Cash America’s care for employees depreciate through First Cash. First Cash ruined the employee purchase program with only two buys a month and no layaways at a home store. Low hourly pay when moving up, as an offer for assistant manager was offensively low. Expect managers to run a store with no more over time and a point system that screws pawn brokers. No events that bring the company and employees together. At the rate of the poor decisions and policy’s First Cash is incrementing, strong employees are leaving quickly.

They took away most of our paid holidays. They took away weeks of paid vacation, went from 5 sick days a year to 2. All salaried employees lost a week of pay in the month of September because they decided they wanted to withhold a week of pay. How do you plan for 25% of your monthly income disappearing. I couldn’t have planned for that with a years notice much less a couple of months. The changes they implemented ran off 15% of our customer base. Bonuses are based on prior year which makes it impossible to hit with 15% less income. So now I’m working more hours because of the changes and making less money. I will be stunned if we don’t have a mass exodus of employees in the near future.