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      First Contact

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      First Contact Reviews

      3.3

      57% would recommend to a friend

      (32 total reviews)

      38% positive business outlook

      Ratings by category

      3.8

      Diversity and inclusion

      3.8

      Work/Life balance

      3.2

      Culture and values

      3.2

      Senior management

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      First Contact has an employee rating of 3.3 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have a good working experience there.

      Reviews by job title

      32 reviews
      2.0
      15 Jan 2025

      Not worth it

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is pretty good for not needing prior reception experience; I was on $4600 a month for full-time, entry-level office work - that was the main attraction of the job for me, aside from gaining more office experience

      Cons

      I was assigned the ‘support staff’ role instead of being permanently placed at one venue like some of their staff are, after misinterpreting an email, which gave me the option to interview over video or in person. Because I had the option, I chose the video call, as I was working late the day of the interview at my previous job. I was told management was disappointed in this choice, which is why I was given the support role (which I felt was a little harsh / unfair)

      3.0
      28 May 2023

      Okay

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The staff at each site are lovely and super helpful.

      Cons

      Really slow response from management and very little communication with staff. As part of the support team you are expected to work late nights as waitstaff for ANZ events, despite signing up for a concierge/reception role. I found it quite concerning that they expected you to serve alcohol without a checking for a valid RSA.

      3.0
      10 Jan 2024

      It's an ok place to work

      Receptionists
      Recommend
      CEO approval
      Business outlook

      Pros

      If you're lucky you get to assign to a site that nice and easy.

      Cons

      Low pay. Not much reward and benefits

      Viewing 1 - 3 of 32 Reviews
      Related searches: First Contact jobs | First Contact salaries | First Contact benefits | First Contact interviews
      ReviewsFirst Contact reviews

      Glassdoor has 36 First Contact reviews submitted anonymously by First Contact employees. Read employee reviews and ratings on Glassdoor to decide if First Contact is right for you.