First Factory Software Developer reviews

3.6

67% would recommend to a friend

(40 total reviews)
avatar

Jason T. Roff

70% approve of CEO

46% positive business outlook

Software Developer employees have rated First Factory with 3.6 out of 5 stars, based on 40 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. First Factory is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

40 reviews
5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

It’s a good company that genuinely cares about its people. They consistently make decisions with employees in mind and try to ensure that developers feel supported in their day to day work. The company also works closely with clients to make sure we have what we need to do our jobs well and feel comfortable while doing so. They provide really good equipment to help us do our jobs effectively, which makes a big difference in our daily work. There is also a strong focus on helping developers grow, improve, and keep pushing themselves professionally.

Cons

Nothing major to mention. Like any company, there is always room to keep improving internal processes and communication, but overall the experience has been very positive.

1.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Stable Salaries are ok Most people are friendly

Cons

Impossible to grow if you are not friends with management, every year they will have an excuse to add more responsibilities without more salary because "you are still in the path". PMs with technical knowledge? a dream, get ready to be micromanaged and asked the same stupid questions many times a week Growth is heavily dependent on personal relationships with management rather than performance. If you’re not in that circle, expect to stay “on the path” indefinitely while responsibilities quietly increase year after year without meaningful salary adjustments. Project management often lacks technical depth, yet still exerts strong control over implementation details. This leads to constant micromanagement, repeated questioning of decisions, and time lost re-explaining basic concepts instead of actually building solutions. Client interactions are not balanced. There is little protection for developers, and unprofessional behavior from clients is often tolerated or ignored as long as the contract is intact. Your well-being is not the priority. Technical input is undervalued. Decisions are frequently driven by non-technical stakeholders who override experienced engineers, sometimes confidently pushing incorrect assumptions. Over time, this discourages initiative and creates a culture where speaking up feels pointless. Expect unclear expectations, shifting goals, and a steady increase in pressure without corresponding recognition or support.If you have tech insights or input, keep it to yourself, the non-tech PM knows better than any senior dev

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I joined First Factory as a Junior Web Developer and gained valuable early-career experience within a well-organized and professionally managed environment. The company fully complies with Costa Rican labor regulations, including paid vacation and CCSS coverage, providing important employment security. Performance evaluations are conducted every six months for the first two years, establishing a consistent feedback process that supports accountability and continuous improvement. The benefits package reflects a clear investment in employee well-being and development. In addition to private health and dental insurance, employees receive a $500 annual education allowance to support ongoing professional growth. Developers are equipped with high-quality tools, including a MacBook Pro, a 27” ultra-wide monitor, and a professional headset. The organization also promotes a positive workplace culture through team-building initiatives and personal recognition, such as birthday acknowledgments and an additional day off. Overall, First Factory provides structured processes, solid benefits, and a supportive environment for software professionals.

Cons

As with many nearshore companies, employment stability is closely tied to client contracts and broader market conditions. When a client engagement ends due to external business or geopolitical factors, reassignment depends on current demand and available openings. In my case, after my client ended their relationship with the company due to international uncertainty, I was placed on the bench while efforts were made to find a new assignment. Although the company attempted to secure another client match, no suitable opportunity became available at that time, which ultimately led to my layoff.

Viewing 1 - 3 of 40 Reviews

Glassdoor has 125 First Factory reviews submitted anonymously by First Factory employees. Read employee reviews and ratings on Glassdoor to decide if First Factory is right for you.