First Merchants Reviews

3.4

57% would recommend to a friend

(227 total reviews)
avatar

Mark K. Hardwick

68% approve of CEO

54% positive business outlook

First Merchants has an employee rating of 3.4 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Merchants employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

227 reviews
5.0
25 Mar 2026

Great Culture

Recommend
CEO approval
Business outlook

Pros

Supportive culture that helps you advance your skills

Cons

Fast paced and can be stressful

1.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

You get all holidays off and paid.

Cons

This company does not prioritize its employees or its branches only money and sales. New hires receive minimal training and are immediately thrown into work on outdated systems from the 90s, none of which communicate with each other. It creates unnecessary stress and sets employees up to fail. They also do not pay employees for the time spent opening the branch in the morning; pay does not start until all opening procedures are completed. Every other bank pays for this time, and this practice feels both unfair and exploitative. HR can be extremely difficult to deal with. If you end up on their bad side, they may manipulate your schedule or misrepresent your hours. This environment does not feel safe or supportive. Overall, this company allows branches and customers to suffer due to poor management and prioritizing their own interests over basic employee welfare. Based on what I’ve seen, I’m genuinely surprised this bank is still operating the way it does.

2.0
8 Dec 2025

Regional Bank

Recommend
CEO approval
Business outlook

Pros

You do get a paycheck and benefits do meet the industry standard.

Cons

Large regional bank that is merging in small community banks. Profits over people.

Viewing 1 - 3 of 227 Reviews

Glassdoor has 239 First Merchants reviews submitted anonymously by First Merchants employees. Read employee reviews and ratings on Glassdoor to decide if First Merchants is right for you.