Does FirstPort pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstPort employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at FirstPort. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FirstPort?

36% of FirstPort employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstPort 2.9 out of 5 for work life balance, 2.7 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at FirstPort?

Development Manager (116) , Property Manager (53) , Visiting Development Manager (17) , Area Manager (12) , Graduate Property Manager (12) , Concierge (10) , Manager (10) , Service Charge Accountant (8) , Regional Manager (7) , Residential Development Manager (7) , Development Manager Trainer (6) , Estate Manager (6) , Administrative Assistant (5) , Customer Service (5) , Customer Service Representative (5)

What are the pros of working at FirstPort according to real employee reviews?

"Some really great people that I have met and work with." ((in 27 reviews)); "Colleagues were great and just needed guidance." ((in 22 reviews)); "Good training and really starting to invest in technology." ((in 21 reviews)); "Great HRD and team." ((in 19 reviews)); "Good work life balance" ((in 18 reviews))

What are the cons of working at FirstPort according to real employee reviews?

"Poor management communication." ((in 21 reviews)); "A huge amount of work and responsibility for very low pay." ((in 16 reviews)); "Complete lack of support for development managers experiencing adverse issues on site." ((in 13 reviews)); "As the company is doing well financially buying more business, they need to not be tight with their money and invest in hiring staff to share the workload if they want to be the uk's favourite property manager." ((in 9 reviews)); "Wages low considering responsibility." ((in 6 reviews))

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FirstPort

FirstPort Reviews

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2.7

36% would recommend to a friend

(512 total reviews)

Martin King

36% approve of CEO

36% positive business outlook

Ratings by category

3.2

Diversity and inclusion

2.9

Work/Life balance

2.7

Culture and values

2.4

Senior management

2.4

Career opportunities

2.3

Compensation and benefits

FirstPort has an employee rating of 2.7 out of 5 stars, based on 512 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstPort employee rating is 28% below average for employers within the Real estate industry (3.8 stars).

Reviews by job title

512 reviews

1.0

23 Feb 2020

If you are thinking of joining this company - i would steer clear.

Human resources business partner

Recommend

CEO approval

Business outlook

Pros

They will sell you the dream of a company going places that cares about it's colleagues and customers.

Cons

Everything - they don't care about anything but money, not their people or their customers. Check it out for yourself before you join this awful company.

FirstPort Response

Hi, thank you for your response. I am sorry this is how you feel and would love to hear more about your experience. This is certainly not the environment we want to create (or what we hear from others), so a better understanding of the examples you give would help us to support you. Please drop me an email so we can arrange to discuss this further Emma.Smith@FirstPort,co.uk

1.0

11 Aug 2022

Underpaid and undervalued

Development manager

Recommend

CEO approval

Business outlook

Pros

the promise of career progression

Cons

No career progression. Underpaid No support

FirstPort Response

Thank you for your feedback. We offer salaries that are in line with industry rates and we make sure we benchmark regularly to stay competitive. In addition, we offer a range of benefits. We're also committed to supporting employees with learning and development opportunities, offering accredited courses to help our people achieve their potential.

1.0

27 July 2019

Avoid.

Office administrator

Recommend

CEO approval

Business outlook

Pros

Better than unemployment I guess.

Cons

Extremely poor middle and upper management. Management do not have the guts to ask for help for their departments and thus the pressure is put on the employees instead. This company is bad for mental health, and you will not get rewarded for hard work. Salaries are poor compared with industry standards.

FirstPort Response

Hi, I was really saddened to hear about your experience at FirstPort. This is definitely not the environment we want to create and I hope you felt you could talk to someone about this when you were with us. Our WOW awards are well recognised as a great tool for rewarding hard work, and we encourage all managers to not only use this as a tool, but to recognise and thank colleagues for their contribution as part of the day to day. We benchmark our salaries to ensure we are competitive, so again, it is disappointing that you did not experience this. I would love to talk to you more about your time with us, if you would like to contact me, please email Emma.Smith@FirstPort.co.uk

Viewing 1 - 3 of 512 Reviews