Oh boy. Where do I start? You have no hourly wage. You get paid 100% on commission. The only time you ever get to clock in are the first 10 hours of employment for "training" hours, and those hours didn't even show up on my paycheck ever. You only got paid an hourly rate if you serviced a training session or an orientation, and I had instances where I didn't get paid for either one, especially orientations. If a member had already done an orientation and you do one with them, you don't get paid for it. You also get paid commission for whenever you sell training packages or supplements, but that's it. You never get paid for watching the front desk, cleaning up and picking up weights, meetings, cold calling prospects, floor pulls, doing paperwork, or ANYTHING but those four things I mentioned above, and they require you to do all of those things. I worked 40+ hours a week, and I calculated that I made $3.50 an hour. The front desk, a less skilled job, got paid more than 3x what I was getting paid.
Management doesn't give you much training, and they also don't practice what they preach. The fitness manager is supposed to be primarily into selling, yet our FM hardly ever sold training. Every client I ever had, I signed them up for training myself. The FM basically expected me to pad his paycheck. It was demanded that I come into work to meet quotas even though I wouldn't get paid hourly. By law, an employer either has to pay an employee (1) a minimum wage hourly rate for all hours worked, (2) a salary that gives the employee at least minimum wage when it's averaged out, or (3) whatever the pay structure, the employee must make at least minimum wage, and the employer must make up for the pay if the employee fails to reach that minimum wage. None of those three were being met, so I refused to come into work until I was paid what I was owed, so I was let go for for "insubordination." My question is, "how can one be fired for insubordination if they're not being paid to be subordinate to begin with?" I called them out for not legally paying me what I'm owed, and I was let go for it. I had never been more relieved to stop working for a company than them.
Management asks you to do things that they aren't willing to do themselves. For example, the FM would ask us to pick up weights, and he would pick them up just before the meeting (which is the only time he'd ever do it), and then act like he's the only one doing it. Again, he is asking us for free labor here since we don't get paid to do this. Upper management from outside of the gym was constantly hounding us even though we were the most profitable gym in the company.
