Fixt Reviews

4.1

70% would recommend to a friend

(11 total reviews)

Luke Cooper

70% approve of CEO

78% positive business outlook

Reviews by job title

11 reviews
5.0
14 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Flexible, Great Team Environment, Great Culture, Diverse.

Cons

This is not really a con but could be to some people. You gain lots of experience working in different parts of the business as there is lots of responsibility given to individuals in a start up.

1.0
1 July 2018

Smoke and Mirrors Friends - Stay Clear Before One Breaks

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It really is hard to say a "Pros" about these guys, but I'll try to be nice. They have a cute little office with nice desks and meeting space.

Cons

The "Cons" are much easier because this company is nothing more than a con job to everyone involved. Investors and customers BEWARE. The CEO will sell you a pretty cool concept but the company can't back it up. The backbone of their service is the "Fixt Technician" who is in fact an independent contractor or in most cases an employee or owner of another repair company in your city or town. So why use a middle man? They ask you to prepay for service by establishing very loose nit contract. Why not use an established warranty company? They act like they invented this type service. But there are numerous, well established companies already in this space. Nothing to see here friends, just smoke and mirrors.

avatar
Fixt Response
7y
First, I would like to apologize for my tardy reply. I want to thank you for taking the time to give us your feedback. We do indeed have a cool concept, now running on more than 73,027 devices within NYPD, Applied Materials, Home Depot and many others. Enterprise companies don't use warranty providers. Nonetheless, I am really sorry that your experience at Fixt did not match our intention of being the best place you have ever worked. We are taking your feedback and addressing all the places we missed in delivering a great experience for you. I'll admit that sometimes we can become too focused on the execution of our goals. Our culture is friendly and intense, but we are also a young company and the stakes are high. So when push comes to shove we must settle for intense. We're ok with that. Also, you're right. There are others pursuing this problem (a fact you knew before you joined us). Competition is a great thing and our investors agree. If there was no competition the benefit of our service would be severely diminished. That's the fun of working on a platform, i.e., middle man app. You get to shield the customer from all the pain of working directly with a vendor. Nonetheless, there are many ideas we have for improving company operations, and we will continue to push forward on those. If you would like to share more about your experience please contact us by emailing hrhelp@fixt.co so that we can set up a time to talk. Thank you.
5.0
16 May 2018
Recommend
CEO approval
Business outlook

Pros

Awesome people Great office Small team that requires each member to meaningfully contribute Caring and empathetic leaders who are personally invested in the professional and personal development of the employees

Cons

Management at times can struggle to stay focused on specific goals I don't really have any other complaints but I have to write at least 20 words

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Glassdoor has 13 Fixt reviews submitted anonymously by Fixt employees. Read employee reviews and ratings on Glassdoor to decide if Fixt is right for you.