Flare HR Reviews

4.1

74% would recommend to a friend

(49 total reviews)

Daniel Cohen

91% approve of CEO

72% positive business outlook

Flare HR has an employee rating of 4.1 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Flare HR employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

49 reviews
2.0
23 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Lets get the good stuffs out of the way. The ceo seems capable, ambitious and wanting to build a profitable software business (instead of bubble it up and exit) in an old industry (hr, payroll, superannuation and eventually the goal was to become a neo bank). Some backgrounds of this business. Flare started our as a SaaS hr software business, it is free to use (the hr part) and the revenue came from selling employee benefits (e.g. movie tickets, vouchers etc). Later on the company partnered with westpac (majority of funding came from westpac anyway) and started selling pre packaged BT (part of westpac) super products and then various other super products from other providers. There were talks about going into pay day lending, bank accounts and eventually becoming a bank, but that seemed too big at the time and perhaps the intention was to draw bigger investment. The team was highly capable of selling unfinished products, for a “startup” this is important and was executed extremely well. However I believe they did a too good job and the delivery failed epically (more on this later). There was another stream of revenue which proved to be not so much a good idea. The company partnered with a sap provider to be able to get into payroll quickly. However 12 months later, only one client went live with urgent production bugs needed to be fixed on a daily basis. Also Flare charged $8 per employee form its customers and paid about $6 to its sap partner.

Cons

While the business side seemed ok, the dev side was as bad as it gets. First, there was huge power struggle with in the team, no one listened to anyone else, and all the decision making were coming from the top. Even though the culture was supposed to be that the decision should come from the team. There was close to zero collaboration, if one person came up with the idea or wrote the code for this area, nobody else can touch it nor willing to fix bugs. There was a lot of blames even though the culture was supposed to be blameless. There was also a lot of sentimental thing going on within the team for no apparent reasons. So on the surface the team seemed cohesive but in fact everyone disliked each other / and their code. The software was not written from scratch, it was a pre packaged / pivoted from previous venture and hacked into a hr solution. This software were written 15 years ago, using all the possible out dated technologies. If code generation sounds familiar or xml configuration, you got them right. Everything was code generated. From database tables to database objects, and domain objects, then controller dto. How about javascript objects that’s used in the front end, no problem at all. Want to add a new table? No problem, just copy paste and modify my T4 template, viola, all generated for you. The team seemed to be extremely familiar with xml and xlst. XML configs were saved into database, html were generated from xml and xlst. There was no concurrency control, no proper business rules (bunch of nested if / switch statement). Ever heard of domain driven design? No. What about UI composition. What's that? How about microservices? The terms "startup" seemed to be used frequently to defend bad software / design flaws / bugs. The team seemed to have no prior accounting background in designing accounting / payroll / hr software, just drop the database field onto an already massive web forms (how about a web page containing 100+ text boxes, dropdown menus etc), pick any available space on the screen, drop it there, generate the backend code and be done with it. There’s no concurrency control in code, meaning that if two customers editing the same employee details, the last save would overwrite (with old data) the previous save. And imagine you can not work out how much annual leave you have in order to decided whether you can take the next holiday. The testing got most of the blames for not able to report bugs. Devs don't do testing, they passed it on to the tester and blame the tester for bugs. Bad software affected implementation / delivery. Implementation and delivery took on average 3-6 months. The staff turn over was quite high, there were a lot of hires and fires within short period of times.

avatar
Flare HR Response
7y
I’m sorry to hear you did not have a good experience at Flare. The technology and product organizations are under new management. The team is collaborative, energized, and excited to be building products for our customers. We are growing as a team post the last round of fundraising, and our increased size is enabling us to invest in continual improvements to our technology platform.
2.0
26 Nov 2018

Not at all People first

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

exciting disruptive space . The opportunity (if executed well) is enormous. People in the business are smart, driven, ambitious. Many of the people in the business are very capable at selling ( overselling ) a solution that is far from perfect - this is a critical skill in a start-up

Cons

I heard that one of their initial founders was big on "People first" and truly lived it, but since he left that only remained a slogan ... Culturally there are so many things wrong and the current leadership does not see it / does not have the capability to improve it as they do not really believe in a people first culture, will not share more details here I found it also very concerning how they spoke about customers and the language that has been used

1.0
17 Jan 2021

Problems are piling up

Recommend
CEO approval
Business outlook

Pros

Some decent and talented people to work with

Cons

Leadership team often talk about values within the company such as people first but they do not practice what they preach! Zero transparency within company and company structure has grown more top-down day after day. Don't see company surviving much longer if they do nothing about the culture and problems, more people will definitely realise and start packing their bags

Viewing 1 - 3 of 49 Reviews

Glassdoor has 54 Flare HR reviews submitted anonymously by Flare HR employees. Read employee reviews and ratings on Glassdoor to decide if Flare HR is right for you.