Flatfile Reviews

4.2

84% would recommend to a friend

(32 total reviews)

David Boskovic

89% approve of CEO

85% positive business outlook

Flatfile has an employee rating of 4.2 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Flatfile employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

32 reviews
2.0
23 Sept 2022

Bad and Getting Worse

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flatfile was a nice place to work for a bit, the perks are solid and the people you work with are amazing. Lots of hardworking individuals that care about customers and the problem Flatfile is trying to solve. The office renovation assistance is truly something that's above and beyond to make you feel more comfortable working from home.

Cons

Despite all the cool perks and social hour zoom calls, the luster of Flatfile wears off pretty quickly when you see how you and your colleagues are treated from the C level down. It's truly disgusting to see how Flatfile treats the employees that have proven their worth and worked hard to deliver for the business. Don't expect regular reviews or raises, you'd have to either absorb the duties of 3 people or threaten to leave if you want your compensation adjusted. Either that or pucker up and get in good with some of the leadership. As long as you do everything management says without question, you'll get your head pats. The company claims to be sensitive to people's needs outside of work, but I've seen several people that clearly needed some time off who were hand slapped for their absence. Unlimited PTO is indeed just a scam to not pay out accrued vacation hours when someone leaves, I think many people in the industry know this by now. If you decide to work here, just know you'll be dealing with some big egos which usually lead to terrible decisions and verbal abuse of your teammates. Joining the sales team? Good luck making commission after seeing how obviously developer focused the products are. It's not exactly easy to sell a product when you don't understand the workflow/docs that were designed with programmers in mind. Totally closes the door on non-developer personas and limits the ICP to those that are very experienced with Javascript. I really hope Flatfile makes a decision to fix the many issues with existing products before moving on to the next splashy thing.

avatar
Flatfile Response
3y
Firstly, thank you for your contributions to Flatfile. We take all Glassdoor reviews very seriously and want you to know we value your honest feedback. I’m sorry that you didn’t feel comfortable sharing this with your manager before leaving. Regarding taking time off, we encourage all employees to take advantage of our generous unlimited vacation policy, with most of our employees taking three-to-four weeks off per year. As you know, we work hard to build a customer-first culture where we make solving our customers’ problems our number one priority. This sometimes requires some of our teammates to make a bug fix or test a new product over a weekend, when this occurs I make sure to be working alongside them. Even though you’re no longer a Flatfile employee, I truly wish you all the best in the future - David B, CEO
2.0
23 Sept 2022
Recommend
CEO approval
Business outlook

Pros

* Most people who work there are good people * Benefits were average * Pay was average

Cons

To give you an idea of how bad the company culture is there, I'm not comfortable posting really anything in the cons because frankly I'm afraid I'll get sued. You know when you see an Amazon review and it's 5 stars but the price is too good to be true...yeah, that, but it's a company.

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Flatfile Response
3y
Thank you for your contributions to Flatfile during your tenure. We appreciate your feedback on our compensation and benefits, this is an area that we care deeply about. We pride ourselves in offering a competitive salary, with all job descriptions having a pay range visible on our careers page. We also spend quite a bit of time making sure that we treat our employees well and are proud to offer some perks that are above and beyond the norm. We offer all employees 100% covered health insurance, 401k Match, and a $10,000 home office makeover to create the Zoom-ready office of your dreams. Even though you’re no longer at Flatfile, I wish you all the best moving forward - David B, CEO
1.0
20 Aug 2023

Do not recommend

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits are good and there are some really great people on the team.

Cons

An incredibly toxic place to work managed by leaders with unchecked egos.

Viewing 1 - 3 of 32 Reviews

Glassdoor has 35 Flatfile reviews submitted anonymously by Flatfile employees. Read employee reviews and ratings on Glassdoor to decide if Flatfile is right for you.