Growing company constantly striving for improvement!
Pros
Fleenor is a company committed to the happiness and satisfaction of both their employees and customers. Employees are treated fairly, and the company culture is unmatched. You get the "family" atmosphere, without the toxicity that sometimes exists. Executives and management are caring and down to earth. They take the time to get to know all the employees and make a point to get opinions across the board (down the ladder) on most decisions, making everyone feel seen and heard. I truly felt my opinion was frequently valued and considered by the Vice President and my managers. Compensation is more than fair (especially for a smaller company), and there are bonuses, awards and multiple company parties. They take the time (and money) to make sure employees feel appreciated throughout the year. There are opportunities for advancement, if you make it known that you are wanting to move up. Management will invest in you and give you opportunities to learn and gain experience to help you get there. Overall I highly recommend Fleenor. I only left voluntarily because I was given the chance to pursue my degree for free. I would certainly return to Fleenor in the future, if given the chance.
Cons
Due to an industry-wide shortage of qualified technicians, it was often difficult to get service and installs scheduled within a reasonable amount of time (at least at the Knoxville branch). This meant service coordinators and technicians (serving as the face of the company) were sometimes left to mediate and console unhappy customers. However, this is an industry-wide problem I have experienced at other companies, not just at Fleenor, and is an aspect of the job you should be aware of going in.