FlightCar Reviews

To make things simple, I'll just go down the list. 1. The CEO is an arrogant little 20 year old who could care less about the employees outside of the management team. 2. Policies did not exist. Every 1 - 2 weeks, the policies would change based on the CEO's whim. 3. Staffing was a nightmare. Every location, excluding Boston, San Francisco, and Los Angeles had 1 or 2 people working there. Customers would show up and half the time, their wasn't anyone there to receive them. 4. The staff was forced to work in less than sub-par working conditions (i.e. wires everywhere, 10 year old refurbished laptops, inconsistent restrooms, I could go on) 5. Lack of security. San Francisco location had a huge lot that housed a good amount of cars and they did not have a lock or camera watching those who entered and exited. Cars have been stolen. 6. There wasn't protecting user information. Anyone will ill intent could have released personal information. 7. Low pay, high expectations 8. Lack of transparency

The upper management don't treat their employees well. There are no benefits, the working conditions are awful, and people are always leaving. The bathroom breaks down all the time!!!! Not like a plunger quick fix but it breaks down where there is poo and pee all over the floor. Customers walk through it and they don't even know and we aren't supposed to say anything. This happens all the time!!! I have to go to the gas station to use their bathroom but they make my buy something first. I make so little money at this job I can barely afford to get to work not to mention buy something every time I have to go to the bathroom. The CEO comes to check in on things sometimes and he doesn't say hello or smile or anything. He ignores everybody except for the management. No acknowledgement, no appreciation, just cuts everyone's hours so customers hate us for waiting. THE CEO doesn't pay any bills! Customers get so upset with us for not getting things repaired on their car and for not having a bathroom. Then they change the app we work on without telling anyone. There are huge changes that they make and they can't even send an email to let me know what has changed so I can do my job. The company is so disorganized and the CEO doesn't care about any of the people interacting with customers unless one of the people messes up. Customers are starting to hate this company, hate this idea, hate how Flight Car does business. I remember certain customers who used to love this company and the idea and now don't leave their car with Flight Car anymore because they are tired of the terrible service and all the problems. When the CEO doesn't pay the bills, I can't do my job and the customers get mad.