Follett Reviews

3.0

40% would recommend to a friend

(2,639 total reviews)
avatar

Emmanuel Kolady

31% approve of CEO

30% positive business outlook

Follett has an employee rating of 3.0 out of 5 stars, based on 2,639 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Follett employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

3K reviews
4.0
4 July 2026

4.5 out of 5.

Recommend
CEO approval
Business outlook

Pros

Great colleagues, great store managers, benefits, pto, quarterly bonuses, flexible scheduling, solid pay structures with raises, diverse and inclusive culture, promotes growth within company and encourages upward mobility. Vast networks of information and access to tools. Diverse days and consistent peak seasons. Great physical exercise.

Cons

Generalized roles with overly broad and ill-defined descriptions of duties at entry level positions. Tech replacements/repairs are often slow to come to stores. Low hour allotment and short staffing broadly requires a "many hats" crew in all store role levels.

5.0
29 June 2026

Great company for starting your career

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to start working at

Cons

No cons to note as this was a great experience

Viewing 1 - 3 of 2,639 Reviews

Glassdoor has 2,785 Follett reviews submitted anonymously by Follett employees. Read employee reviews and ratings on Glassdoor to decide if Follett is right for you.