No benefits of any kind:
No health insurance.
No vacation days.
No raises or annual employee evaluations.
No positive reinforcement or constructive criticism.
There is no real managerial structure. The company CEO has the final say in almost all situations, and cryptic communication is funneled down through supervisors. There is no direct interfacing with decision-makers, nor are concerns truly heard or addressed.
There is no actual human resources department. Concerns are "put on file" and essentially buried.
Customer Service is difficult in most arenas, but Foodler.com's management does not give its employees the tools to deal with customer/client concerns effectively and in a timely manner. Management continues to push for the acquisition of more restaurant clients, but this business growth is not balanced with the hiring of more people to shoulder the burden.
Staffing at Foodler.com is lacking where it is needed most. Customer Support is very sparse, considering the overwhelming influx of angry calls from restaurant managers and customers.
No room for advancement.