Forever New Reviews | Glassdoor.com.au

Forever New Reviews

Updated 24 May 2019

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Found 109 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
69%
Recommend to a Friend
91%
Approve of CEO
Dipendra Goenka
34 Ratings
Pros
  • "Excellent employee benefits with a generous staff discount(in 11 reviews)

  • "Fast paced reactive environment(in 8 reviews)

Cons
  • "Business Managers and Head Office really dont care about you and your staff(in 11 reviews)

  • "extremely high turnover makes things difficult(in 11 reviews)

More Pros and Cons
  1. Helpful (2)

    "I’d recommend it to my friends :)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Head Office - Shared Services in Richmond, Victoria
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forever New full-time (Less than a year)

    Pros

    It’s a business that is really aspiring to be the best it can be. The product is beautiful (who doesn't love a gorgeous dress!) and the people work really hard. Head office has a good working environment - the office is really modern and fresh. There are some good initiatives as well! The business has an entrepreneurial feel - which is amazing! You’re encouraged to do good work and bring your creativity. I've heard and...

    Show More

    Cons

    It’s fast paced and it can be demanding - I really like it, but it’s not for everyone. The office has good public transport options, but if you intend on driving to work the parking options are very limited.

    Forever New2018-12-09
  2. "High staff turnover = faster promotion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Buyers Administrator in Richmond, Victoria
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at Forever New full-time (Less than a year)

    Pros

    Majority of the people are great however there are a few difficult people but that’s normal at any workplace. It’s a great place to begin your career as it’s a fast-paced office and you’ll learn a lot in a short period of time. This allows you to advance quickly through the ranks due to high staff turnover. There are people who have been promoted to roles in 12mths that usually take 3yrs.

    Cons

    Management change their minds too frequently and too many impulse decision-making creating more work and double-handling, especially at mid to entry level employees. High staff turnover. Lack of work/life balance, majority of people work close to or more than 50hrs per week. Poor communication and lack of operating procedures. Departments are constantly understaffed as the company is expanding rapidly, so get ready to...

    Show More
    Forever New2019-05-03
  3. "Big thumbs down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Forever New full-time for more than a year

    Pros

    The only pro is the staff discount other than that, be prepared to work like there’s no tomorrow

    Cons

    The company only cares about their profits, wages is always an issue, inadequate staff, too many communications from several managers with actions to be done all at once, endless deliveries of stock everyday, unnecessary work activities and hopeless customer service team who don’t follow the company policies.

    Advice to Management

    It’s not all about numbers and dollar signs, the staff needs to be recognised and supported too!

    Forever New2019-05-24
  4. "Not great support and upper management disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forever New full-time

    Pros

    Good discount Nice product Good team in stores

    Cons

    Lack of support Upper management unfriendly Always vacancies meaning you work overtime

    Advice to Management

    Don’t tell team to ask for support more then belittle them for needing it when they actually do

    Forever New2019-04-15
  5. "Lots of cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Forever New part-time

    Pros

    Nice clothes and good discount

    Cons

    Everything else, company does not care about you as a worker at all, just someone to make money

    Forever New2019-04-03
  6. Helpful (1)

    "Good but a lot of unnecessary stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Melbourne
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Forever New full-time (Less than a year)

    Pros

    If you like the clothing then the 40% discount will seem like a dream. Management development is great as they have workshops escaping when your new. Bonus structure is good for small stores but a quite hard to reach if you’re in a flagship. Conferences are fun to go to for management only. Super sale vouchers over $550

    Cons

    Head office seem to reap all the benefits like gym membership discounts, interactive things like gelato trucks and in office raffles while stores get nothing. If you want to get the full benefits try applying at head office. A lot of unnecessary stress If you’re in upper management in store there’s really no growth unless there’s a specific role you want at HO

    Advice to Management

    Spread some of the benefits from HO down to stores. There’s too much of a disconnection between ho and stores. More appreciatetion needs to be shown to stores.

    Forever New2019-02-28
  7. "Super disorganised company and management..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Forever New part-time (Less than a year)

    Pros

    - good team in your store IF you’re lucky

    Cons

    - very disorganised management style - regional managers were all talk and did nothing - always have staffing issues - minimal support given to employees

    Forever New2019-02-10
  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Buying 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forever New full-time for more than a year

    Pros

    Amazing incentives, birthday & loyalty leave, monthly afternoon teas and great social events.

    Cons

    Low pay and don’t often internally promote.

    Forever New2019-01-02
  9. "Challenging, yet really rewarding company to work for - excellent caliber of team members"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources in Richmond, Victoria
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forever New full-time for more than a year

    Pros

    Global, successful business Dynamic environment and largely driven by projects and initiatives

    Cons

    Constantly changing, can be frustrating at time - yet this comes with the fact that it is a dynamic business. It's not for everyone but it is good for me

    Forever New2018-12-27
  10. "Would recommend for starting your career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Allocation Analyst in Hawthorn
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Forever New full-time (Less than a year)

    Pros

    This role and company is great for those coming straight out of uni. The training is extensive and you will learn a lot. The culture is good despite its reputation. Amazing Xmas party, afternoon teas, team lunches and outings.

    Cons

    Buyers admin and allocations roles are a lot more junior here than other companies so if you have any experience don’t waste your time as it will be a massive step backwards. Salary is very low as well and difficult to negotiate.

    Forever New2018-12-30
Found 109 reviews