Fortnum & Mason Reviews

3.2

59% would recommend to a friend

(412 total reviews)
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Kate Hobhouse and Tom Athron

73% approve of CEO

57% positive business outlook

Fortnum & Mason has an employee rating of 3.2 out of 5 stars, based on 412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fortnum & Mason employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

412 reviews
2.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Good hours and Free lunches

Cons

Bad management and Weird dynamic with Head Office

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Fortnum & Mason Response
2w
Firstly, your feedback as an employee really does matters to us, so thank you for taking the time to share your experience - even though it wasn't what you had hoped. We would also love the opportunity to discuss this feedback further with you, completely confidentially, at a time that’s most convenient for you. Please do email HR@fortnumandmason.co.uk and someone from our HR team will be in contact with you as soon as possible. Many thanks, Fortnum's HR Team
3.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Easy, good products and staff discount

Cons

Higher management didn't give any recognition

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Fortnum & Mason Response
2w
Thank you for taking the time to share your company review. We welcome employee feedback at Fortnum's, and we value listening. It's great to hear your feedback, which we have taken note of, and overall we're pleased that you had a good experience working with us. Many thanks, Fortnum's HR Team
Viewing 1 - 3 of 412 Reviews

Glassdoor has 497 Fortnum & Mason reviews submitted anonymously by Fortnum & Mason employees. Read employee reviews and ratings on Glassdoor to decide if Fortnum & Mason is right for you.