Foxtons Reviews | Glassdoor.com.au

Foxtons Reviews

Updated 18 April 2019
287 reviews

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4.2
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Foxtons CEO Nic Budden
Nic Budden
150 Ratings

Employee Reviews

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Pros
  • "The hard work you put in at this company ultimately benefits you" (in 25 reviews)

  • "Great people and training given" (in 19 reviews)

Cons
  • "Long hours high staff turn over" (in 85 reviews)

  • "Working hours are too long with no flexibility" (in 31 reviews)

More Pros and Cons

  1. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rare Short Lets Negotiator
    Former Employee - Rare Short Lets Negotiator
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Foxtons full-time (More than 3 years)

    Pros

    Extensive training and support. Great for networking and socialising. Big on team morale.

    Cons

    long hours and weekend work.

    Advice to Management

    support your negotiators, promote.


  2. "Hard work, excellent training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Foxtons full-time

    Pros

    Industry leading training, learn a lot in a short time, motivating

    Cons

    Long hours, very high turnover of staff, high stress and pressure

  3. "Fantastic company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lettings Negotiator in Harrow, England (UK)
    Former Employee - Lettings Negotiator in Harrow, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Foxtons full-time (Less than a year)

    Pros

    -best training
    -fun people to work with
    -modern offices
    -great procedures and software systems
    -communication is always clear and practical

    Cons

    -no lettings admin to assist with paperwork

    Advice to Management

    Less micromanagement


  4. Helpful (1)

    "Rare Lettings Negotiator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Foxtons full-time

    Pros

    Company car good basic and really good training.

    Cons

    Long hours high staff turn over.


  5. "A great place to learn and develop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Chiswick, England (UK)
    Current Employee - Manager in Chiswick, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Foxtons full-time (More than 10 years)

    Pros

    Commission structure
    Great culture
    Training and development
    Leadership

    Cons

    Can be very rigid working hours


  6. "Office co-ordinator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Foxtons full-time

    Pros

    Enthusiastic about the company and jobs

    Cons

    No Socials or added benefits of working here


  7. Helpful (1)

    "Initially good, post going public not so interested in people sadly."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rare Sales Negotiator in London, England (UK)
    Former Employee - Rare Sales Negotiator in London, England (UK)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Foxtons full-time (More than 5 years)

    Pros

    Great training, a good place to get experience in real estate and then move on.

    Cons

    Long days, no extra holiday days considering essentially you work an additional 26 days a year for free if you work more surely you could give a bit more?

    It was probably the place to work as sales negotiator and make money when it was under John Hunt’s management, since going public I don’t think they have kept up with the times and struggle to see how they justify their fees with other competitors fast catching up.

    They are clearly losing a foothold and majority market share in London. Simple really, high staff turnover=lose consistency in your product.

    Having been a loyal employee in excess of 4 years, which is a lot longer than the average recruit, on leaving felt like I had been there a week at best, just a cog in the wheel.

    Ironically having been a massive believer in the brand, I would not sell my own property through them now, they will take every penny they can when you leave.

    Great training but don’t stay too long!

    Advice to Management

    Treat your employees like people not like numbers and incentivise sales people you’d be amazed what you get back.

  8. Helpful (2)

    "Lettings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lettings Negotiator
    Former Employee - Lettings Negotiator
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Foxtons full-time

    Pros

    Company Incentives: Car, Phone and Laptop

    When you decide to hand in your notice: they just dismiss you on the day instead of working the week or however long they decide because in a directors exacts words ‘you won’t get me anything out of the notice anyway, so you should just leave.’

    The training was very good, although it was very intense for one week, a lot to take in.

    Cons

    Here is an honest review.
    The first time I joined a Foxtons, it felt like a great and super exciting company to work for In terms of commission structure and company culture. As im an enthusiastic, positive person with high energy. This was probably one of the worst company’s to have joined. You could sense the bad energy and very nosey people around you.

    Got to front office, shadowed for a week and was learning all the processes and how the structure is day to day. What you then realise is, they depict this great image of working together as a company and a team. But really they’ll throw you under the bus if it doesn’t benefit them. You always have to watch you back, even if you’re in the same team.

    Considering it’s a sales environment, you can have friendly work competition. But playing colleagues against each other just demonstrates that this company is full of ‘dream sellers’. And also, creates a lot of uncomfortable tension and hate.

    Once you’ve left, everyone in front office will use your leave as a source of gossip and a topic of every discussion, because if you have the confidence to SPEAK UP about how you feel, it’s frowned upon because senior managers and directors EGO’s get bruised, therefore they’ll just dismiss you there and then. Even if you’re courteous enough to still Be accommodating, they’ll treat you like nothing and replace you anyway. That’s why they have a high staff turnover.

    This company does not depict corporate or professional, it’s just an image where estate agents hide behind to look like a big shot company.

    Advice to Management

    Treat your staff better, and allow your staff to have a voice.
    There is a lot of favouritism and no room for real recognition of progress.
    Just because you have a senior position, does not allow you to be intimidating to your staff. That is not leadership.


  9. "Threatening court action to pay for company car when you leave, even with no damages!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Foxtons full-time

    Pros

    The training is very good

    Cons

    Long hours and weekends, no progression. Lazy management, everyone is demotivated so warning to negotiators do not expect to make money!!! Leads are given to their favourite/mates.
    Plus they will harass you with court letters to pay for the company car, (which, btw, was checked and handed back in perfect condition!)


  10. "A great foot in the door but beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lettings Manager in London, England (UK)
    Former Employee - Lettings Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Foxtons full-time (More than 5 years)

    Pros

    * Great training
    * Genuinely enthusiastic, knowledgeable, passionate impressive people to work with
    * Class leading use of technology to make your job as easy as possible. Essentially a lot of tasks that distract you from making more sales are highly automated leaving you free to earn plenty of commission

    Cons

    * Staff are often over worked and underappreciated
    * Working hours are too long with no flexibility
    * Staff turnover is enormous, my entire team left several times over in twelve months

    Advice to Management

    Adding in a little flexibility with working hours would go a long way to retaining a few staff. Perhaps giving half a day off in lieu when a weekend is worked would help