Franklin Group Reviews

In my experience, Bolton House was run in a highly reactive and poorly supported way. Under the community manager, there seemed to be more focus on last-minute inspections and appearances than on consistent planning, property support, or healthy day-to-day operations. Inspections felt frequent and often sprung on staff with little notice, which created unnecessary pressure instead of promoting organized property management. I raised serious concerns by text and email, including to regional leadership, and did not receive ANY acknowledgement or follow-up. I never heard from corporate or HR regarding the concerns I brought forward. I also did not feel there was a fair effort to hear my side before decisions were made. The overall environment felt dismissive, inconsistent, and lacking in accountability.

Commissions and bonuses often require six-day work weeks and consistently being “on your A game,” which can be exhausting.