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FreeStar Financial Credit Union

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FreeStar Financial Credit Union Reviews

3.0

38% would recommend to a friend

(31 total reviews)

Drema Isaac

55% approve of CEO

45% positive business outlook

FreeStar Financial Credit Union has an employee rating of 3.0 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreeStar Financial Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

31 reviews
1.0
15 Sept 2017

Run away as fast as you can!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hard to say... They have good benefits depending on how much you can afford. Some fellow employees are nice. That's about it.

Cons

Very unprofessional. I feel like a teenage girl going through high school working here. This company maybe has four men that work for them (men beware!! You'll get eaten alive by gossipy old women). It's basically a women's club. Everyone is nice to your face and then gossips behind your back including upper management. If you aren't part of the "cool" group then good luck getting any promotion or being treated like a human being. The pay is low compared to other CUs and banks. Employees get into heated arguments over the copy machine and other devices. Sometimes I feel like I'm in the twilight zone...a lot that goes on here blows my mind and is borderline illegal I'd say. Especially their HR practices. This is hands down the laziest company I have ever worked for. Employees dress like they just rolled out of bed, hair a mess, clothes a mess, it's a terrible image for the CU. Don't bother reading your job description either because that's not the work you will do. It's a growing company so they place as many roles on one person as they can and forget about being compensated for any extra work that you do. The managers are lazy too, and uneducated. I mean most of these people don't even know how to use a computer correctly!! Get with the times people! Send your older employees to a computers 101 class at the community college down the road. It's embarrassing when low level employees have a greater knowledge of the technology that is used at the workplace then upper management. It's sad when your own employees don't want to bank with you because they don't trust your ability to handle the accounts accurately...that says a whole lot about the company in its self. If you are a smart young college educated professional looking for an employer to grow your career with...this is not the place! I promise you, you'll regret it.

1.0
1 Oct 2016

Horribly Range Company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great medical benefits (but expensive) and additional perks for employees. Such as, clothing and computer allowances.

Cons

CEO can't even remember 25+ year employees names, titles or anything about them. Senior management gossips about EVERYTHING that is going on with all employees, nothing is kept private. Management pre-selects or has there eye on who they want for open positions before postings even go out. Most of the time they are only posted as a technicalitie because policy says they have to. Qualified people are overlook for positions if they are not one of the "choosen" favorites. CEO is stuck in an outdated mindset and policies are changed on a regular to fit employees into the little box and appearance she sees as "professional ". Training is horrible, most of the time provided by individuals who are not fluent in the subject they are training or haven't been in that role for an extended time frame. VP that oversees training has absolutely no experience or knowledge of any of the areas her "employee" trains on. Extremely high employee turnover! Due to bad employee moral and staff being underpaid. Needs some serious work!!

3.0
16 Aug 2016

Don't appreciate long term employees

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The co-workers are great. There is a definite team driven environment. Opportunities to advance are there if you look for them.

Cons

Upper management is separated from the hourly employees and the reality of the financial industry. Employees get nitpicked over every little thing, and everything is "Cc-ed" to operations. The employees who show true dedication to the company are underappreciated. Vacation time is pitiful. Employees who have 25 years get the same as an employee who has 5 years. Turnover is very high, and the CEO seems proud of that fact. Training sessions are mandatory every week for topics that are irrelevant to the job.

Viewing 1 - 3 of 31 Reviews

Glassdoor has 31 FreeStar Financial Credit Union reviews submitted anonymously by FreeStar Financial Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if FreeStar Financial Credit Union is right for you.